Grit Fitness - Schererville

Jun 12th, 2023

May 1st, 2023

i agree with everything Caleb posted in his review. Gym is dirty and held together by duct tape basically along with getting double and triple charged out of the blue,, planet fitness is a better option if your favorite color is yellow not grit. Ever since Brad left customer service for me has gone down hill,, quite a shame.
Apr 30th, 2023

I have been a member at this gym for quite some time now, and it serves its purpose as a reasonably priced local 24-hour gym. While it may not offer the same amenities as some fitness clubs, it's suitable if you're primarily interested in a quick lift or cardio. However, there are a few aspects that could be improved to enhance the overall experience. One of my concerns is that the staff often seems more focused on dollars rather than valuing their dedicated members. They tend to find any reason to charge additional fees. Recently, I was charged an "abuse of policy fee" for holding the door open for a couple of guests who appeared to be struggling with the Openpath entry system. Occasionally, this system experiences glitches, causing guests to get locked out unexpectedly. I have personally faced this issue before, and I know others have as well. In that situation, instead of expecting me to ignore their struggle and proceed inside, I chose to be polite and held the door without thinking twice. However, when I explained this to the staff, they seemed more interested in berating me about the policy rather than understanding the context. It would have been more appropriate for them to acknowledge the situation, remind me to be mindful of the door after staffed hours, and promptly refund the charge without further discussion. I treat this gym like it's an extension of my own home and never had a record of abusing any policies, so it is disheartening when they don't take the time to listen to a simple explanation. Overall, while this gym serves its purpose as an affordable local option, I believe it would greatly benefit from a more customer-centric approach. By valuing the commitment of its members and addressing concerns with empathy and understanding, they can create a more positive and welcoming environment for everyone.
Jun 29th, 2023

Great place to workout. The remodeling job is way over the top. Nice and clean, all new machines, great cardio area. Very nice and professional employees.
Apr 30th, 2023