Auto Park Chrysler Dodge Jeep Ram

Ridiculous randomness vids of awesomeness! _{on Google}

Mar 12th, 2024

Bought a ram 2014 from the auto park in 2017 came with an engine and power train warranty. Truck only has 90k mikes and the reverse is slipping. Called them today found out they had a merger and did not pick up the warranties that the previous dealer offered. No phone call or notification about this or offer to buy another warranty. Shame on you. I will never even think about coming to you again and will spread this to anyone looking for a vehicle in the future

Francisco Ybarra _{on Google}

Mar 6th, 2024

Great people to work with the salesman Jeff in there was awesome. No hidden fees every in black and white deal. Would buy from them again. Thanks again for the customer service.

ryan schultz _{on Google}

Mar 1st, 2024

They wasted my time. I went somewhere else.

S _{on Google}

Feb 29th, 2024

Replaced my battery and radio was asking for a code on my Jeep. They told me, I have to bring it in, and they have to hook it to computer to get the code, which will cost an hour of labor. Called Gurley Leep in Mishawaka, and they gave me the code over the phone in 2 minutes. Liars.

Adam Mahan _{on Google}

Mar 19th, 2024

I have to say I am disgusted! Set up an appointment online Wednesday for the service department after my wife had tried to call a few different times and couldn't get ahold of anyone in the service department, which was fine because we didn't have a problem making an online appointment, but would have rather spoke with someone in person. They made the appointment for 9:00 am Friday morning. Not a problem . Told us we could drop the car off Thursday night which we did . Didn't hear anything from anyone until I called at 11:45 a.m. only to be told the car hadn't been checked yet and they hope to have it in by around 12:30 12:45. My wife called around 12:45 couldn't get ahold of anyone in the service department and finally got a hold of someone in the finance department. My wife told the lady she made an online appointment and wondered why the car hadn't even been looked at yet the lady told her oh that's just an estimate of time .you should have called and made an appointment my wife said I tried to call and make an appointment but I couldn't get ahold of anyone in the service department. The lady then said well you're lucky we are even looking at your car because we have other cars that need to be worked on and are ahead of you.my wife said what was the since in me making an appointment then If they aren't going to look at the vehicle at they time they say they are ,to which the lady replied sorry that's the online system I guess my question is what's the sense in even making an appointment I know there's the possibility that it might not get worked on but we were hoping to find out at least what was wrong with it. Other people in the world have busy lives that's why they make appointments we had to reschedule our day yesterday. My wife told the lady please have the service department call me when they get the car in before they look at it they never called send a text message and when my wife tried to call again she couldn't get a hold of anyone in the service department. At this point she was just disgusted and we were going to tell them don't even bother looking at the car will take it somewhere else but then guess what service department lady finally called after the vehicle was up in the air and on the scanner ,over an hour into it told my wife the code that was coming up my wife then said yes my husband has replaced that part twice the mechanic overheard her on the phone and said oh I didn't know that, that changes things the problem could be somewhere in the line I'll have to drop the fuel tank ,my wife specifically put in the description of describing what was wrong with the car that I had that code come up before and replace the part twice. That just tells me they didn't read what she wrote because the mechanic knew nothing about it until he overheard it on the phone. I guess I will stop ranting it just disgusts me because I have done business with Dan personally over the years this used to be a place I really look forward going to when I needed a new vehicle I have purchased two of them in the past from auto park. I was out made an appointment for no reason and still don't know what's wrong with my car that's okay I don't have a problem taking my business elsewhere. Apparently the customer service is not what it used to be