Kroger Pharmacy

nasty people in there. there was some that seemed to care
Jan 3rd, 2023

When did companies decide to hire the meanest, most incompact people to run banks and pharmacies? Greedy firms don't pay people so they are all sleep walking? I guess Kroger is just fine with Mr. Gower of "Its A Wonderful Life" Becoming the norm. The younger generation is supposed to be the best with technology- well not at this location it seems- they don't set it up for you like my last pharmacy - you have to ask- and when you ask - they DON"T SEND TEXTS! I am A+ cert with a degree Web Dev. so - even though I am older - I know about technology AND our generation knows about customer service. Which is lacking at this location- One your young women who answers the Pharmacy phone should be shopped over the phone; very rude- very unprofessional. Why does she have a job?
Aug 16th, 2021

Can’t get in and out of the pharmacy drive thru without waiting at least 5-10 minutes for someone to come to the window, even if you’re right behind someone else. I’ve seen three people inside with their backs to the window, but even if you try pressing the call button it’s likely someone will come just to give a terse “I’ll be with you in a few minutes”. Today I had to just drive away to try again later due to other commitments. Our time is valuable too! UPDATE 7/21/2021: The drive thru has now been closed entirely for 2-3 months. According to the store manager, they've closed it due to being short staffed. Not sure how closing the drive thru is a valid response to that--you need staff to help people whether they come to the counter or the drive thru. At any rate, I've moved my prescriptions to Walgreens until they figure it out.
Jul 19th, 2021

May 23rd, 2021

Great
Nov 28th, 2020