Fort Wayne, IN Consumer Electronics

I would give a half star or none. Shop supposed to close at 8pm. It was closed already before that.

Jay was great. So helpful!

I ran into an issue trying to retrieve my new device from Verizon. Paipai has gone above and beyond to help me with this issue. I truly appreciate his patience and custom ... more

Excellent at helping with all are questions and needs

David helped save me money and was swift when helping me get my new phone! Thanks so much!

I received the best customer service from Kyle the manager today. He had to deal with a difficult customer while I was there and he handled it so professionally. Kyle wa ... more

Dude is always very helpful, and he always multi tasks to get customers in and out. I've been going to this location for 3 years now and I definitely recommend going ther ... more

Damian was so helpful with understanding our bill and removing add ons that we didn't need. The best representative iv worked with so far!

One stop and shop they get you what you need first time.not like other stores..

Very nice place fast service friendly people

They are very helpful and thorough in finding the right parts for my older car. If my part isn't in stock at their location, they find it and have it brought there for my ... more

Our experience today was extremely smooth thanks to all the associates. Nick, Mal, Jeremiah, and Trace all contributed to our smooth transfer and kept us engaged the whol ... more

Morgan and Ben are truly assets to this company. Id recommend them to anyone!

Ben was fantastic and so helpful!

Always try and use a local company for our business services and they have always been responsive, fair priced and willing to help with any issues we have. I highly reco ... more

$600 bucks to replace a back glass on an iPhone 12 max pro.. what a joke. It's 50$ if I ship it off.

Shout out to ty and also the other Employees. They where very helpful an helping me with my upgrade as well as purchasing a new phone for a Reasonable price. I appreciate ... more

Was almost 100% more than the price I could get the same item at another store. Avoid this place unless you want to be ripped off!!!

Charlie was wonderful in helping me trade-in for a new phone! He was personable and openly answered all of my questions, making sure I understood everything. He seems to ... more

Had the squad do data transfer from 2 computers to 2 new computers. Seemless. Setting appointment was easy, staff knowledgeable and friendly. Very happy.

Went in twice to pay my bill both time no one was in side store was empty but door was wide open

Never come to this location. In two weeks we've spent over $500 on phones and phone products including adding two lines. We were told in 10 days we could come back and sw ... more

STOP taking money out of my account without my permission. You were notified a couple weeks ago to uncheck the automatic box then my account was charged 192.59. NO MORE H ... more

Great service and wonderful customer service!!

Cell phones and Accessories - Phone Carrier Plans - Home Internet Kits Got great technical help with phone and they have the correct high power charger my phone needed. ... more

I've had a bluescreen/crashing issue since I built my computer about 12 months ago, I've tried a bunch of things to resolve it with no luck. I brought my PC to Ash at AI ... more

Patrick helped us out without charging anything. He is amazing, and awesome. Great place

What a joke! Total lack of custoner care. Edin, ATT rep. did nothing but text whoever, laughing with whoever texting with. AVOID!

Horace did everything my hometown branch couldn't do! And he did it with a friendly attitude and timely!

Efrain was very knowledgeable, professional and helpful, all the staff at the store was amazing, I will come back!

I am honestly sad about having to write this review as I have had stellar service before this incident. My husband and I brought our PS5 controller to the uBreakiFix loca ... more

Colten and Noah are great seems like the only ones that have the answers and solves the problems quickly worth the 40 mile drive to Fort Wayne .

(Edit two weeks later) I have to downgrade you from 5 to 4 stars. You close at 7 PM. All the Verizon stores in Fort Wayne are open till eight or 9 PM. You know, a lot of ... more

Fast friendly setvice

Great experience. In and out with new phone and service in about an hour. Sam was very helpful

Very fast service! My smashed IPad was fixed within 2 days!

Great service. Roxanne was top notch. All employees at the store were very helpful. Thank you

After searching for a proper business all over town I have been cheated multiple times. This is the first company that has fixed my phone accurately at a cheap price. Im ... more

Jason was over the top knowledgeable and helpful. I left my old service provider and that old provider made multiple mistakes that Jason corrected. This exhibited not onl ... more

Love it

Tiffany was so helpful, above and beyond really good store

Great man, very friendly, great work.

I went into this location today (Thursday) at 11:15 and was helped by a staff member right away. There were only a few customers and plenty of extra staff. I said I wante ... more

Honestly this was one of the worst services we have ever gotten. Im not one to leave reviews, but this deserves one. My fianc got a new phone we were told we had three da ... more

Best store in Fort Wayne hands down

I am AT&T Customer and I needed a new phone. Nobody wanted to help me at all they were very rude.I would not recommend the store

We waited for 30 minutes for help with the mint mobile & cellphone we purchased for Christmas. They sold us another Starter Kit w/Sim card when I told them we got 3 mos I ... more