Lou Fusz Evansville

Stacy N. _{on Google}

Dec 13th, 2023

I recently just bought a 2024 Mazda cx-5. My salesman, Rylan, was fantastic! It's my first Mazda ever, and he navigated me through everything to familiarize me with all the vehicle features! He even helped me set up my remote control feature. I am very impressed with the service I received. Everyone from the sales, management, and finance department was 5 star customer service. Out of the dealerships that I visited these last couple weeks, Lou Fusz was by far the best from service to the 200,000 mile 10 year warranty. If I had a hat, I would tip it for this group! Lol.... thanks, Lou Fusz family, for making this stressful shopping experience a pleasant one! I will be back.

345hp SSCamaro _{on Google}

Feb 19th, 2024

I had some great experiences with the Service Dept back in Jan 2023 and earlier. In the Fall of 2023 or so it has been horrible. I have emailed, called and left messages for weeks for the Service Dept (both Bobby & Linda) about my 2009 Mazda 6 and never received a response back. I got a hold of their service Manager Katie to explain my issue with my airbags light going on. I was hoping to talk to an actual tech which they would not let me do. They wanted me to pay 2 grand to fix a side seat air bag light that was coming on. In the end all I had to do is get a scanner and clear the code and it stays off for 6 months. My car is worth 6 grand and the air bag is not a huge deal. Be warned this Stealership wants your money at all cost. I don't recommend them at all.

Alex C _{on Google}

Jan 16th, 2024

Summary: Rating 1 Star for poor service.
Background Information: I am a 19-year-old college student who purchased a vehicle from Magna Motors with the scholarship funds I had received. In hopes that it would safely get me from point A to point B, I had been incorrect.
Situation: I had purchased a Mercedes-Benz from Magna Motors; Terek (The gentleman who had sold me the vehicle and who assured me everything was good to go) had lied to me. After talking to Terek and expressing my belief that I didnt want to be scammed, he assured me I was in good hands. The vehicle I had purchased had about 245,000 miles (Claimed them to be highway miles, which I naively believed because I am 19 and apparently ignorant.) and was said to be perfectly maintained and regularly serviced. Terek somehow forgets to mention that while changing the oil on the car and servicing it (Like they claim to do with every vehicle they have), they failed to see the busted CV-Joints and the rusted bottoms that are only perceptible when being lifted with a lift.
This guy told me that everything was perfectly maintained and that there is nothing wrong with this beautiful vehicle (His exact words), and I believed it. The fact this vehicle only lasted 3-4 months before causing me to break down on the highway is absurd and simply a scam. I had tried to contact Terek after finding out that the vehicle was, in fact, not perfectly maintained, but he ignored my texts and calls and ghosted me. Considering the poor service I received, this review is not comparable. After having to tow my Magna Motors purchased vehicle to a workshop, I felt obligated to let everyone who was searching for vehicles in on their secret. Do not purchase from this place; they will sell you a lemon if they can. Their employees represent the scummy nature of the business itself. Do not be fooled by the exterior of their building, for it may look nice, but it is anything but. If you are desperate for a vehicle, use this as a last resort & check every box you can. They will try to make you panic into buying quicker, but dont let them control your emotions. Research the vehicles you are looking into a lot. As I am a 19-year-old college student with no source of transportation, I am disappointed in this business, and they will never get any more transactions from my family, friends, or me.
9 Month Update:
The business had responded to my review about relaying the message, yet nothing was ever done. They had not gotten back to me, they just responded to make themselves look more appealing & trust worthy. Avoid their "As Is" vehicles at all costs, because it will surely cost you.