Everwise Credit Union

Hi! This is actually for the new E Carmel Dr location since I am not seeing it on Google yet to add my review. I'm not sure of his name (I believe it was Ty if I remember correctly?), however the gentleman that helped me today 6/6 was fantastic! I came in upset due to a misunderstanding and he was extremely helpful and patient until I was able to understand. I've been to this new location a few times now and it has always been helpful! Please share this with that team, thank you! Hi! This is actually for the new E Carmel Dr location since I am not seeing it on Google yet to add my review. I'm not sure of his name (I believe it was Ty if I remember correctly?), however the gentleman that helped me today 6/6 was More
Jun 4th, 2022

Staff was very friendly at Grand Opening! However, it has been all bad since then. I tried my new Debit Card at Kroger. . .did not work! It took 7 minutes for different Kroger employees to get the card to work. They said Kroger and Master Card are having a dispute and I will continue to have trouble. Today I tried the card again at Kroger. More trouble and more of my time wasted! Same story. . . dispute between Kroger and Master Card. However, finally someone from the service desk discovered a way to get the card to work. Are you ready for this. . . insert the card (BACKWARDS) and wait 2 seconds: pull out card: insert the card a second time(BACKWARDS) and wait 2 seconds: pull out card: insert the card a third time (BACKWARDS) and wait 2 seconds: pull out card: now slide the card using the strip and push the bottom, right button. It worked!!!!!!!!!!! Although I was tired of this entire snafu, I purchased another item, so I could try this nonsense myself. Yep! It worked!!!!!!!! However, life is too short to follow this routine as the line of customers grows behind me! TCU, what's up with this card? Staff was very friendly at Grand Opening! However, it has been all bad since then. I tried my new Debit Card at Kroger. . .did not work! It took 7 minutes for different Kroger employees to get the card to work. They said Kroger and More
Apr 20th, 2022

No longer a bank that's willing to work with other credit unions through shared branching.
Mar 13th, 2022

Nick and Ty were both great today. I got a new loan through TCU, and needed help with a few things. They took care of everything for me. I really appreciate their help and professionalism.
Jan 28th, 2022

Stephanie lay was very helpful. I had an issue with a TCU ATM machine. I was depositing money had an error with my card chip error while in the middle of my money being counted in the Machine and it canceled the transaction without actually depositing the money or giving the money back I spoke with TCU representatives and told me to go to the nearest branch and talk to them about it. luckily I got Stephanie who helped me out the process shouldve took in at least 24 hours to 48 hours for them to just see what just happened. It wasnt even 4hrs later my money was in my account. I know why she is the manger there because she gets things done and shes a cutie thanks so much again for the fast service. Stephanie lay was very helpful. I had an issue with a TCU ATM machine. I was depositing money had an error with More
May 22nd, 2020