Chase Bank

The atm ate my money I had call the customer service people just to be told they couldnt do anything about it and I had to wait for the money . Like okay I am calling this chase to complain I have receipt that the atm printed out to tell me that it couldnt take cash right after my money was already put In and the atm was working fine but at the end the transaction it said that it couldnt take cash and it didnt even deposit my money into my account so thats even the mess up part . Please fix your ATMs asap cause I need that money back!!!
Nov 6th, 2023

One ATM wont accept cash at all, the other spits out all but a couple bills. After 5 attempts still had to leave with most of my deposit.
Oct 9th, 2023

My husband went in to wire our money for a home purchase and set up an hsa account. I wish he would have gotten the name of the extremely disrespectful and rude lady that he unfortunately encountered. First of all when she went to verify his account she pulled up the wrong name and BLAMED my husband for looking up the wrong person. Then she told him he needed to schedule at least a week ago to set up a simple HSA account. And then when he went to do the wire transfer she ended up cancelling it because she said she didnt trust his paperwork- it's not up to her whether she "trusts" it or not. It came straight from the mortgage lender/title company!!! What a freaking joke!! Don't go to this branch and do yourself a favor and find a new bank to bank with- i know we will be looking when we move.
Sep 9th, 2023

May 15th, 2023

10/12/22 430pm: Enter this branch to have documents notarized. I was informed that the notary had left early. I was also informed by the teller that the notary would be there on the following day. 10/13/22 12pm: Returned to this branch to have documents notarized. Was informed by the same person who the previous day had told me a notary would be present informed me that once again the notary had left early. The documents I needed notarized required a witness. And it was highly inconvenient and disappointing to secure a witness, confirm a notary should be on the premises, then learn the dishonesty of the staff at this branch.
Apr 4th, 2023