Fifth Third Bank & ATM

Tom Larkin _{on Google}

Mar 26th, 2024

My wife and I have been Fifth Third customers for 34 years. We have always had exceptional service and have even made a few life-time friends along the way. But the customer service and management team at the Carmel branch is the best yet. We enjoy going there because everyone is so friendly and engaging. Our Preferred Relationship Manager, Yanina Yataco, is beyond exceptional. She is amazing. Very knowledgeable and helpful. We hope she stays at this branch forever.

Shanna Thompson _{on Google}

Feb 27th, 2024

Absolutely terrible experience attempting to get a banking error resolved and our loan moving forward again. This has gone on for MONTHS. Highly do not recommend using 5th 3rd for any type of loan or banking.

courtney salas _{on Google}

Aug 16th, 2023

I called in a change order so they would have time to get it ready. asked when they would like me to come. they made me give my account number over the phone. then again when I got there, even though they told me they wrote it down, ask for it again luckily I had brought the account number with me. when I got here, the order hadn't even been started. I over heard someone say something like "oh I didn't know she was here." Why tell me 30 minutes? You either are understaffed or you need to work on your time management. If you need more time to get the change order ready then just say so.

el toro blanco Aguilar _{on Google}

Jul 25th, 2023

The best bank....of the ones I have ever known

Sam Henen _{on Google}

Jul 10th, 2023

Disappointing as usual. Terrible customer service management needs to discipline them about having an attitude towards customers.