Springfield, IL Banking Services

New Customer Rep Melissa, along with Ian, was Very Helpful, Knowledgeable & got me in & out, very quickly.

Rules are one thing, but there is no reason to talk so down to people when explaining. Been with you guys for a long time, but sadly I think it’s time to rethink that. ... more

Renee Fix was very helpful. She is personable and professional, thorough and efficient. Thank you.

I had know problem get what I wanted take care of. They are great

Paul provided excellent customer service, answered all my questions.

This establishment is quality banking with a small town feel.

They have no problem locking your debit card and leaving you stranded with no access to your money. Then, when you call, they will transfer you around and leave you on ho ... more

Just read the majority of the views.

Recommended if want to see bank accounts Lincoln Ledger in 1860. Next to Old State Capitol. Please see pictures.

If you want to have a great experience with a small, local bank, call Rich Payne (residential lender), Scott Flanigan (business development) or Greg Lubrant (commercial l ... more

If you rate this place Badly I question your judgment. It's a bank that requires a minimum account balance, if you can't handle that go be poor somewhere else. PNC is the ... more

Nobody available on weekends to help with online banking. Good thing nobody needs money on the weekend, right?

Easy drive up ATM

Great customer service. I was helped as soon as I came in! My situation was difficult but everyone was very helpful and considerate, doing whatever they could! Its nice t ... more

If you want Bitcoin and love the absolute security and anonymity of an off site ATM style distribution device then this is your place!

8/2021 On a trip so traveling thru. Used the drive through and had a great experience with the teller.

For Many Years Thru Times of Change, Profits, as Well as the More Discouraging Issues Ive Always Felt I am Treated with Dignity, Respect, & Civility. Thanks

The tellers there are very friendly and very helpful. The security officer there is also a very friendly and nice man.

Ive been banking with them for a few years now, 5 probably. As of lately Ive had numerous issues with my account. Getting paychecks late despite coworkers getting theirs ... more

Had family matters to attend to, no problems. Fast friendly employees.

Nobody available on weekends to help with online banking. Good thing nobody needs money on the weekend, right?

nice

Modern pumps feature top tier Shell fuel at competitive price (for Illinois). Convenience store provides staple snacks and cold beverages. Quick in and out...very nice.

3 out of 5 times I come here, there is a sign on the door saying in the bathroom be back in 10 minutes! Its there today at 5 o'clock on a Friday, with a lot full of peopl ... more

I like go there

Clean, organized, well staffed store. But he is a f Large and easy to maneuver lot.

They used to be a great bank (5 stars for the old Town and Country) but since they were acquired by Heartland, the service is horrible. You can't call the local bank. Yo ... more

Love the friendly service