Rockford, IL Insurance Agency

Jimmy provides great customer service!

Eric was very knowledgeable and helpful setting up my insurance. American Family Insurance is a great fit!

The lady who worked there was awesome! The process was so easy!

Tom Etier and Michael Purin have provided exceptional service with my business insurance for Lighthouse Sales Group LLC. The Keystone Insurance Team has an impressive cu ... more

This location is much more polite and helpful than the east state location. They are happy to help and highly professional every time I go to pay .

Excellent customer service!!!

Its 50/50. Sometimes you get a good office person and half the time they are fast and seem aggravated you called.

I been with Brian for almost 10 years, he is a very helpful guy, he will answer any questions and he will do any changes in my policy fast.

Best Life insurance agency around.

Lisa was very helpful and suggested better coverage than what we had, also for a lower rate than what we had. Very knowledgeable with quick reply. Very happy with Shelter ... more

My Insurance co.

I like having David Zierke as my State Farm representative. He is very knowledgeable and cares about his clients.

You made this experience as painless as possible. I was dreading the idea of looking around & researching insurance options. I felt like I could be honest with what I did ... more

Recommend Steve and his team. They insure my personal and business needs, and Biviana is always on top of stuff when I need COI's.

This place is a joke. If they can make money off of you, they'll happily accommodate, if not, you're just another number to them. Do yourself a favor and go anywhere else ... more

Great Service!!

The initial discussion was good. The photographer, for the property assessment, came out quick. But that's where the positive ended. The assessor made idiotic assumptions ... more

Paul and his staff are so easy to work with. We were with our previous insurance agent for 15+ years and had to cut ties due to homeowner policy issues. When we met with ... more

Said they were open doors were locked and cant get ahold of anyone

Rarely answers the phone. They aren't open the hours advertised. Quoted my price over the phone then it was $40 more when I showed up to pay. He claimed it was due to a t ... more

These are the nicest people I've ever dealt with they're personable they take time to take your call

The agent was very helpful and I was able to get my questions answered and my issue resolved. The service was excellent and attentive. Pleasant and seamless process of ob ... more

Great insurance rates!

Randy is great to work on getting your insurance needs taken care of.

Ins

I dont know what else to do. I have been requesting a copy of my policy since December 7, 2022 and still havent get it. All they say is, Elisabeth Carrillo will send it a ... more