Extended Stay America Select Suites - Rockford - State Street

Chamber Rating

4.2 - (271 reviews)
142
74
30
7
18
Read Our 271 Reviews

Chamber Rating

4.2 - (271 reviews)
142
74
30
7
18
  • Debbie

    Very noisy. People in parking lot playing loud music at 11:30. Rooms were ok very old appliances. Really could use a upgrade.
    Mar 24th, 2024

  • rayshawn smith


    Mar 4th, 2024

  • Tyeisha Thicklin

    Judy at the front desk was so sweet and helpful.
    Feb 26th, 2024

  • Donnii Davis

    Ive been staying here several times a year when Im in town. Its the only place that my family and I feel comfortable. Upon the last visit we were made aware of the changes in regards to purchasing cookware for the rooms and I was a little saddened until they said I could bring my own cookware, so 10/10 still for this particular establishment. The staff goes above and beyond and whats even more heartwarming is that no matter how long it has been since the last visit, they always remember my face. Nearby activities: Casino and plenty of shopping Walkability: Mostly everything is in walking distance and its nice to get out and walk in the spring and summer. Food & drinks: Restaurants everywhere, as well
    Feb 15th, 2024

  • Cecilia Hendriex

    To be completely honest, I have been staying in and out of hotels for the past 5 year's! Having a few personal issue's with a divorce and bad credit! Hate to say it, but it is what it is! But happy to say I have bee able to call extended stay my home, for the past almost 2 year's! After staying at a number of different hotels in the Rockford area, I must say this is the best. I can say the only hotel in the Rockford area that is CLEAN! This is the most important thing to me, and I would say to most, after owning a cleaning business and working in customer service for 15 years, I know what the standards should be for cleanliness, and extended stay definitely meets the criteria of excellence! Along with great customer service, I'm happy to call it home for now. Some people have asked me about the prices and how I could afford to stay here compared to the other hotels in the area. But honestly it's, not that much more, I'm happy to pay at the most $ 70 bucks more to stay here,in a clean room with friendly service, where I feel safe and , having no vehicle at the time, being able to walk to where I need to go, than any of the , hate to say it, discusting places with horrible rude employees much of the time, that can't even complete a request for 1 roll of toilet paper!? Thank you to the GM and staff for making my experience feel at home and safe. Safety: Feels very safe Food & drinks: Close by restaurants.. casino!
    Jan 17th, 2024

Read Our 271 Reviews

About
Extended Stay America Select Suites - Rockford - State Street

Extended Stay America Select Suites - Rockford - State Street is located at 747 N Bell School Rd in Rockford, Illinois 61107. Extended Stay America Select Suites - Rockford - State Street can be contacted via phone at 815-397-8316 for pricing, hours and directions.

Contact Info

  •   815-397-8316

Questions & Answers

Q What is the phone number for Extended Stay America Select Suites - Rockford - State Street?

A The phone number for Extended Stay America Select Suites - Rockford - State Street is: 815-397-8316.


Q Where is Extended Stay America Select Suites - Rockford - State Street located?

A Extended Stay America Select Suites - Rockford - State Street is located at 747 N Bell School Rd, Rockford, IL 61107


Q What is the internet address for Extended Stay America Select Suites - Rockford - State Street?

A The website (URL) for Extended Stay America Select Suites - Rockford - State Street is: https://www.extendedstayamerica.com/hotels/il/rockford/state-street?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing


Q How is Extended Stay America Select Suites - Rockford - State Street rated?

A Extended Stay America Select Suites - Rockford - State Street has a 4.2 Star Rating from 271 reviewers.

Ratings and Reviews
Extended Stay America Select Suites - Rockford - State Street

Overall Rating

Overall Rating
( 271 Reviews )
142
74
30
7
18
Write a Review

Debbie on Google

image Very noisy. People in parking lot playing loud music at 11:30. Rooms were ok very old appliances. Really could use a upgrade.

Business Response on Google Mar 21st, 2024
Dear Debbie, Thank you for taking the time to share your review. We apologize for the disturbance caused by noise during your stay. Ensuring a peaceful environment for our guests is important to us, and we regret that this was not the case during your visit. Additionally, we appreciate your feedback regarding the appliances and will consider it as we work to improve our accommodations. Your comfort and satisfaction are our top priorities, and we hope to provide you with a more enjoyable experience in the future. Thank you for bringing these concerns to our attention.Sincerely,Hotel Management

rayshawn smith on Google

image


Tyeisha Thicklin on Google

image Judy at the front desk was so sweet and helpful.


Donnii Davis on Google

image Ive been staying here several times a year when Im in town. Its the only place that my family and I feel comfortable. Upon the last visit we were made aware of the changes in regards to purchasing cookware for the rooms and I was a little saddened until they said I could bring my own cookware, so 10/10 still for this particular establishment. The staff goes above and beyond and whats even more heartwarming is that no matter how long it has been since the last visit, they always remember my face.
Nearby activities: Casino and plenty of shopping
Walkability: Mostly everything is in walking distance and its nice to get out and walk in the spring and summer.
Food & drinks: Restaurants everywhere, as well

Business Response on Google Mar 18th, 2024
Dear Donnii Davis, Thank you for your feedback and being our guest. We are delighted to know that you had an excellent stay. We are happy our convenient location worked well for you, and you also appreciated our staff's service. Thank you for choosing Extended Stay America for your stay. We look forward to welcoming you back soon.Sincerely,Hotel Management

Cecilia Hendriex on Google

image To be completely honest, I have been staying in and out of hotels for the past 5 year's! Having a few personal issue's with a divorce and bad credit! Hate to say it, but it is what it is! But happy to say I have bee able to call extended stay my home, for the past almost 2 year's! After staying at a number of different hotels in the Rockford area, I must say this is the best. I can say the only hotel in the Rockford area that is CLEAN! This is the most important thing to me, and I would say to most, after owning a cleaning business and working in customer service for 15 years, I know what the standards should be for cleanliness, and extended stay definitely meets the criteria of excellence! Along with great customer service, I'm happy to call it home for now. Some people have asked me about the prices and how I could afford to stay here compared to the other hotels in the area. But honestly it's, not that much more, I'm happy to pay at the most $ 70 bucks more to stay here,in a clean room with friendly service, where I feel safe and , having no vehicle at the time, being able to walk to where I need to go, than any of the , hate to say it, discusting places with horrible rude employees much of the time, that can't even complete a request for 1 roll of toilet paper!? Thank you to the GM and staff for making my experience feel at home and safe.
Safety: Feels very safe
Food & drinks: Close by restaurants.. casino!

Business Response on Google Jan 14th, 2024
Dear Cecilia, It is truly heartwarming to know that Extended Stay America has become a place you can call home during these challenging times. We're thrilled that our commitment to cleanliness and excellent customer service has made your stay a positive and comfortable experience. Your recognition of our efforts means the world to us. We also appreciate your loyalty and your willingness to share your positive experience with others. We look forward to continuing to provide you with a comfortable and friendly experience.Sincerely,Hotel Management

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Overall Rating

Overall Rating
( 271 Reviews )
142
74
30
7
18

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