Chamber of Commerce

      Illinois Bank & Trust, a division of HTLF Bank

      ( 11 Reviews )

      Illinois Bank & Trust, a division of HTLF Bank
      Visit Our Website!
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      Hours

      Friday:
      9:00 AM - 5:30 PM
      Saturday:
      9:00 AM - 12:30 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:30 PM
      Tuesday:
      9:00 AM - 5:30 PM
      Wednesday:
      9:00 AM - 5:30 PM
      Thursday:
      9:00 AM - 5:30 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.1 - (11 reviews)
      8
      0
      1
      0
      2
      Read Our 11 Reviews

      Chamber Rating

      Verified Member
      4.1 - (11 reviews)
      8
      0
      1
      0
      2
      › ‹
      • orlando espinoza


        Feb 11th, 2024

      • felicia R

        I am more than pleased with the professional service from day one.
        Jan 25th, 2024

      • Shailesh Thakkar

        Best customer service! Very friendly bankers. Very knowledgeable and talented staff. Quality service. I strongly recommend them for all your financial needs.
        Jan 20th, 2024

      • Susan Rotello

        Employees are extremely helpful and kind.
        Jan 11th, 2024

      • Joyce N

        Lately, if I call to make a payment over the phone using my debt card, the transaction is logged and deducted right away then a day or two later the money is back in my account and the transaction doesn't show up again for several days to a week later. It's really difficult to remember all of your transactions when using a debit card which makes balancing your account so much fun. This has been happening for a number of months. I'm pretty fed up and I am currently searching for a new bank! I do not recommend this bank! I'm sure for people who don't remember every transaction, this can make it easy to overdraw your account and lead to bank overdraft fees. It hasn't happened to me yet. I'm sure it's easy money for the bank though!
        Apr 6th, 2023

      Read Our 11 Reviews

      About
      Illinois Bank & Trust, a division of HTLF Bank

      Illinois Bank & Trust, a division of HTLF Bank is not your ordinary community bank! We are a growing, dynamic local bank strengthened by HTLF, a multi-billion-dollar financial services company named a Forbes Best Bank. Our clients choose to bank with us because of our robust product offerings, high-touch service, and commitment and impact in our communities.

      Contact Info

      Languages

      • English

      Questions & Answers

      Q What is the phone number for Illinois Bank & Trust, a division of HTLF Bank?

      A The phone number for Illinois Bank & Trust, a division of HTLF Bank is: (815) 489-2114.

      Q Where is Illinois Bank & Trust, a division of HTLF Bank located?

      A Illinois Bank & Trust, a division of HTLF Bank is located at 4571 Guilford Rd, Rockford, Illinois 61107

      Q What is the internet address for Illinois Bank & Trust, a division of HTLF Bank?

      A The website (URL) for Illinois Bank & Trust, a division of HTLF Bank is: https://www.illinoisbank.com/

      Q How big is Illinois Bank & Trust, a division of HTLF Bank?

      A Illinois Bank & Trust, a division of HTLF Bank employs approximately 6-10 people.

      Q Is there a key contact at Illinois Bank & Trust, a division of HTLF Bank?

      A You can contact Lori Wazny at (815) 489-2114.

      Q What days are Illinois Bank & Trust, a division of HTLF Bank open?

      A Illinois Bank & Trust, a division of HTLF Bank is open:
      Friday: 9:00 AM - 5:30 PM
      Saturday: 9:00 AM - 12:30 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:30 PM
      Tuesday: 9:00 AM - 5:30 PM
      Wednesday: 9:00 AM - 5:30 PM
      Thursday: 9:00 AM - 5:30 PM

      Q How is Illinois Bank & Trust, a division of HTLF Bank rated?

      A Illinois Bank & Trust, a division of HTLF Bank has a 4.1 Star Rating from 11 reviewers.

      Key Contacts

      image
      Lori Wazny
      Vp

      Hours

      Friday:
      9:00 AM - 5:30 PM
      Saturday:
      9:00 AM - 12:30 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:30 PM
      Tuesday:
      9:00 AM - 5:30 PM
      Wednesday:
      9:00 AM - 5:30 PM
      Thursday:
      9:00 AM - 5:30 PM

      Ratings and Reviews
      Illinois Bank & Trust, a division of HTLF Bank

      Overall Rating

      Overall Rating
      ( 11 Reviews )
      8
      0
      1
      0
      2
      Write a Review

      orlando espinoza on Google

      image

      felicia R on Google

      image I am more than pleased with the professional service from day one.

      Shailesh Thakkar on Google

      image Best customer service! Very friendly bankers. Very knowledgeable and talented staff. Quality service. I strongly recommend them for all your financial needs.

      Susan Rotello on Google

      image Employees are extremely helpful and kind.

      Joyce N on Google

      image Lately, if I call to make a payment over the phone using my debt card, the transaction is logged and deducted right away then a day or two later the money is back in my account and the transaction doesn't show up again for several days to a week later. It's really difficult to remember all of your transactions when using a debit card which makes balancing your account so much fun. This has been happening for a number of months. I'm pretty fed up and I am currently searching for a new bank! I do not recommend this bank! I'm sure for people who don't remember every transaction, this can make it easy to overdraw your account and lead to bank overdraft fees. It hasn't happened to me yet. I'm sure it's easy money for the bank though!

      Business Response on Google Jun 13th, 2022
      Hello. I am very sorry for the experience you had with our bank! Please know that I will share your review with our leadership team so that they are aware and can address this. Again, I want to apologize for the experience and hope we can rectify the situation.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 11 Reviews )
      8
      0
      1
      0
      2

      Write a Review

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