Prescott Brothers Ford Lincoln of Princeton, Inc.

Johnny Ray is the guy you want to see if you are buying a car. He is a great guy, we had a very good experience with him. More importantly than the purchase experience is that he goes the extra mile for his customers after the purchase. We would highly recommend going to him!
Dec 27th, 2023

Sep 4th, 2023

Best car buying experience I've had by far was buying my truck from these guys. I told the salesman I was only interested in buying a truck, not a bunch of extras and warranties to go with it. He barely even mentioned any of them, let alone try to sell them to me. I told the salesman what finance terms I wanted and requested they minimize running my credit. They got me exactly what I wanted and only ran my credit twice, which is unheard of when financing through a dealership. Finance manager actually recommended against GAP insurance, which is also unheard of even if you don't need it. I also traded in a vehicle that I was originally going to sell privately, since they offered me more for it than I was asking. My only minor gripes is that the salesman promised a full tank of gas and an underhood detail, and neither had been done when I picked up the truck. Still five stars.
Jan 7th, 2024

I am not one to do all these reviews for a car dealerships and so forth and etc. but after dealing with a gentleman, call Johnny Ray! (Catchy name cant forget laugh out loud) I had such an excellent experience buying a new car and getting everything that I wanted or needed in a new car. He provided me with all the information I needed, payments, loans, down payment, etc. nothing was left out he made me realize that I could make an informative decision just by all the knowledge he had given me. I would like to thank Mr. Johnny Ray and the company. my friends on Facebook social medias family I personally would suggest please go see Mr. Johnny Ray, he wont do you wrong, and thats a promise. Well, at least my experience was an excellent experience.. I met Mr. Johnny Ray, for the first time at the dealership!!!
Nov 30th, 2023

I went to Prescotts service department after being screwed around by another dealership on scheduling. At first Brandon was very professional, friendly and earned my trust, THAT WAS SHORT LIVED. I will never do business with this place again and as someone who owns a small, but fast growing local company I was hoping for a good outcome to keep my business local however after this experience I'm unsure of that being the case. I dropped my truck off with them on Oct. 24/26 expecting them to actually diagnose my problem and turn into aftermarket warranty for them to come out and do there inspection as this particular warranty company does, HOWEVER THAT WAS NOT THE CASE!! The technician only simply pulled the dipstick verified metal shavings were on it and tried to get warranty to replace said transmission at a tune of $8,000 dollars naturally warranty wanted to know what part failed exactly and how bad the damage was. This then took them 4 more days to bring my vehicle back inside just to drop the transmission oil pan and let it sit for a couple more days waiting for the warranty inspector to come out and verify the issues and take the required pictures on a Friday. It than took them until Wednesday the following week to get the approval from warranty to do the job. Brandon than scheduled to have my truck done and back to me on Thursday Nov. 16th without even having the part to know for sure it would be done that day. Weds. Nov. 15th I get a phone call and told they don't have the part and my truck won't be finished on Thursday that they would call me as soon as they had the part and would get my truck in to get it finished. On Monday Nov. 20th I reached out to them because I hadn't heard anything and was told that they had received my transmission, but it would be ANOTHER 2 weeks Nov. 30th-Dec. 1st before I got my truck back because they simply didn't have time to get to it. I than suggested just putting fluid back in the transmission so I can use my truck as it was still driving when I dropped it off, and own a small business and need my truck to work and had already been out of my truck for a month, and I would bring it back to them on Nov. 29th for the Nov. 30th appointment. I was than informed that if they did I WOULD HAVE TO PAY A SIGNIFICANT DEPOSIT EVEN THOUGH THIS JOB IS BEING FOR BY WARRANTY AND IM ONLY RESPONSIBLE TO PAY $100 DEDUCTIBLE. Moral of the story never do business with BRANDON JOHNSON OR PRESCOTT BROTHERS FORD if you plan on a simple transmission swap to only take AT MOST a week and a half. Because it will take much longer and you will be made to feel like the A**hole when you call them out on their BS. By the way these clowns still have my truck and it doesn't look like I'm going to have it back anytime soon.
Nov 29th, 2023