Ottawa, IL Loan Agency

Both Dawn and Amanda were very friendly. And very helpful. I admire their patience while taking my application in spite of several technical errors. It was a pleasure doi ... more

Taylor O. was amazing and helpful. Fast and easy process! Highly Recommend!

Today was the first day I’ve been here. Melissa was amazing!!! Not only was she efficient and professional she also made me feel like a friend more then someone to do b ... more

Highly recommend stop in or Give Trish and Janice a call they can help with loans , taxes and explain very well. Been a customer for about 3 years and have had the best e ... more

Katie is awesome!!!! She is very considerate and compassionate during the whole process,,,, usually getting a loan is an uncomfortable stressful experience,,,, but not he ... more

Kathryn Cain is the best she got me fixed up in no time at all 10/10 highly recommend.

Car loan through this credit union - never any issue. Holly Schopen provided excellent customer service as I finalized my last payment.

I wouldn’t even give them 1 star!! Very unprofessional and poor customer service. Ever since they got rid of the manager that was there for years, it has gone downhill ... more

Friendly and courteous staff. Explained everything clearly and was out the door with my loan in a brief amount of time.