Ottawa, IL Bank

I love this bank and their staff!!! Always friendly and they remember me. I moved out of state and will keep banking with them because of their outstanding customer servi ... more

My questions are always answered and the employees are always quick to help with any situations I have. I am so thankful to have switched to Old Second Bank and feel ever ... more

The bank seems to know that it doesn't send out statements in a timely manner. The representative I spoke. With stated that. I received the last statement after the due d ... more

The ladies in the drive up nard the rudest people I have met.

The worst online banking compared to other banks that one doesnt have to wait over a weekend to reset a password. They need to have more than 1 person there capable of re ... more

Hey, Folks! So I got stuck in the back parking lot during the snow and two lovely bank ladies and a random man helped me by pushing my car out of a mini hill! They always ... more

Miss Margie is the absolute best personal banker in the whole world. Thank you

Service gets worse and worse. They have “blocked states” so if your local utility has a payment center in one of those states they won’t pay your bill. And if u ca ... more