AKIRA

I was in the outlet in Orland and this older sales woman took my coat I asked her to hold for me and she gave it away so when I came back to get the coat there was another lady buying my coat and I asked her what happened to my coat and she pretendef as if she didn't have a clue so unprofessional
Apr 7th, 2024

A nice store. If you like shiny things, thats store is for you Beautiful designs.
Feb 17th, 2024

My wife loves it here
Feb 16th, 2024

Horrible experience and horrible customer service wait times and not professional at all!! Ignoring customers because they want a refund is wild!! I been going back and forth with them over some boots I ordered back in November 2023 I never received any confirmation from store that my items were shipped to store so then they couldnt find boots and then when they did find them they were shipped to the store but never returned back to my original method of payment after item was never picked up!! They were never in my possession but still they kept the boots and money instead of just doing a simple return!! I have spent hundreds of dollars at this store but I wont be spending another dime Im so pissed off with the treatment I have received
Jan 30th, 2024

I just have to give credit where it is due! Keisha went over and beyond the call of duty to make my day great. Ive been sick in bed for a week , sent my daughter for a pair of boots but when she got home i saw they were damaged. This was the last pair in my size. The next morning i called and got keisha, who call every store to find me that boot. She was so patient and helpful. She found the boot and had them to hold it . What a wonderful,kind, thoughtful, caring thing she did for me. Thank you
Nov 25th, 2023