Forever 21

Mona is a great associate for this store!! Out of all the workers that were here today she is the only one that helped me out and was determined to have a satisfied customer walk out the door. Thank you Mona for all your help!
Dec 28th, 2023

unfriendly people
Sep 28th, 2023

Yelp 100 Challenge 2017: 61/100: This store is HUGE! Located on Dolphin Mall, on the "Fashion" side (#4), you will find a very beautiful looking store... Chandeliers and all hanging from the ceiling! Including both men and women's department, this store does not disappoint. Giving you a variety of clothes. From professional attire to casual, "going to the movies", clothes. From a "night out in town", to dressy gowns. This place has it all. Oh yeah, even the shoes and accessories you will need to go with that outfit. A bit overpriced, for my liking, bit definitely has a range of styles and prices, so do not hesitate to check it out. Specially the accessories, which are very diverse and low in price. Finally, since the store is pretty big, there's lots of employees to help and guide you. Also, nice and comfortable fitting rooms.
Jan 18th, 2023

I have never encountered such UNFRIENDLY, UNPROFESSIONAL service or lack thereof when shopping at Forever 21 located in Orland Park, IL. All sales associates including the manager should take a course in how to provide excellent customer service..!! I will never shop at this location again..!!!
Mar 13th, 2022

I was wearing my sunglasses inside so an employee accused me of stealing and tried to take them from me.
Feb 12th, 2022