Chase Bank

Tellers are the front line in the front office, they must have sufficient information to answer questions. They must get proper training in bank products & services. Do not give wrong info to clients, and do not block the road. if you dont know then dont answer. even after she checked with her supervisor the last one also does not know .. This is the biggest effect to the banks reputation. I request to talk to the Branch Assistant Manager to solve my problem. It took 20 Min from my time to meet her cos she was busy with vault cash transactions, but she was knowledge, professional and very helpful. Am happy to meet her and she handles in a proper banker way. Thanks again to the branch Assistant Manager. One day you will be the Head for sure.
Feb 12th, 2024

Trust me. Very poor service. Will get your account in jeopardy and still promise you that they are taking care of it. To access lockers/ safe deposit box must wait up to 40 minutes.
Jan 13th, 2024

Great client services! Johnny Zapata is an excellent, courteous, respectful banker. Kudos!!!
Dec 30th, 2023

After having a negative experience at another branch we were ready to leave Chase bank as a whole. This branch redeemed itself and provided an amazing experience. A teller who I believe was named Art, was incredibly helpful and patient with us. Will be coming back!
Dec 21st, 2023

Compared to other peoples reviews on this branch, my experience was ok, did my business and everything was fine. There could be a line sometimes but its not that long of a wait.
Oct 27th, 2023