Merlin Complete Auto Care

These two guys Anthony and Jt are great! They went above and beyond fixing my truck. They never try and sell you anything you dont need. If you want it done right go here!
Mar 24th, 2024

I've been here a couple times and the staff are extremely nice. The guy in front explained things to me in lamens terms when I had questions so I could understand. They showed me the issues while the car was up cause I'm a visual person. I needed a bunch of stuff done to my car but have a trip coming up. They showed me which ones to prioritize and which ones can wait till we get back. Very good place to get your car looked at.
Jul 12th, 2023

Had a low tire warning light come on just outside of McHenry with about an hour left in my drive. Stopped at Merlin and they were so nice. Filled up the tire right away and did not charge me anything.
Jul 8th, 2023

Jul 8th, 2023

Vehicles was dropped of 9/8/23. Quoted for replacement of all brake lines and oil change was $1050. When the vehicle was "done" I was working and had pay over phone to have access to it. I was charged $1107. Was told keys and invoice would be left in car. That didn't happen, thankfully I had a spare key. The oil gauge was off so I checked the oil and found the oil was dirty and was a quart low. This prompted me to get under the car to see what was replaced. That answer was nothing. When I went back on 9/11/23 the owner, Anthony said they replaced 2 brake lines from master cylinder to abs module. Which I was able to see, but quote was for ALL brake lines, per his recommendation. When I asked about the oil change not being done. He the offered to complete it. After asking for a refund multiple times he finally agreed to refund the oil change that was never done. When confronted about being scammed I was met with a shrug of the shoulders and a refusal to change the price. Stay clear of this business! They know what they're doing and exactly how wrong they are. They won't stop with me.
Sep 22nd, 2023