First Mid Insurance Group

Apr 2nd, 2024

This company has been good for many years. I think they have undergone some ownership changes because it has been more difficult to get responses. Recently after a divorce we needed to separate our policies and the new offer for my policy no longer connected to my spouse was a huge price increase. I was told it was the best available. I shopped around with another agent and was able to get a much better deal so unfortunately, my time with this agent is now over. I wish I could say it was a better experience but the email response times were slow and email responses were abrupt and without a lot of detail. While they may be good for others, I prefer a more detailed and conversational response to my questions.
Dec 12th, 2023

Excellent help and service. Thanks so much.
Dec 11th, 2023

We use First Mid for business and personal insurance and couldn't be happier! Great service and great pricing. We always get that personal, local touch that you may not get from some of the larger and online insurance companies. I highly recommend you let them quote your policies and save you money!
Nov 28th, 2023

Natalie Parkerson is amazing! She is always prompt, thorough and available to help however I ask... and I have asked, believe me! 5 stars!!
Oct 13th, 2023