Lockport, IL Bank

Excellent service

Kimberley s. Was amazing she help me out so much. I wish every banker was like her she really cares about her people!

If I could give this bank and staff negative stars I would. The manager had on no mask. Interrupted me constantly, than while I was answering a question (that he would ha ... more

Disgusting and lazy staff that wont do anything to help their customers

Here is my only issue we dont use our ATM card (only for Emergency) so if we dont use it in 6 months they cancel my husband card and my card, with no notice . So when I ... more

A great bank with even better customer service

I went shopping at the store and sat down with laura Urlacher and she was so nice she is very helpful she is great at what she does amazing service I would recommend she ... more

Best bank, ALL the staff are truly willing to help. Gregory is phenomenomnal there. A woman Tammy set up my account she is no longer there but she was excellent. Fantasti ... more

Website says drive-thru open until 1pm on Saturdays. I pulled up at 12:30 pm and both lobby and drive-thru were closed.

This bank needs to closed or get app for your customers for online banking what a joke you do know it's 2023!!!

Was greeted upon walking the door by a teller and was down with a banker right away. Lori was very kind and helpful. Got my new debit card in 10 minutes

Kind of crazy how one of their tellers convinced me to pay off a balance from five years ago (a balance that would've been wiped from my record in a few months) under fal ... more

It would be great if their ATM was EVER in service and I didnt have to continue to pay ridiculous fees to use other banks ATMs. Get it together, Lockport US Bank.