Amica Mutual Insurance Company

Terrible claims department! Impossible to get in contact with your adjuster and takes weeks to get an email response. Patricia never once returned a phone call. My claim is still not complete and it's been 3 months! Absolutely ridiculous.
Mar 31st, 2024

Amica sometimes to get a pay out for a claim can be difficult, took me three months for a claim, and in the end I gave up the problem is they knock longer have people come out they want to submit pictures and then goes to a different one website to a different website
Mar 19th, 2024

Had been a terrific company, but the rates have gone up so much, we switched.
Mar 7th, 2024

Worst Insurance Company and Customer Service! I was involved in an a car accident. The person who hit me is insured by Amica. My vehicle was undriveable and ended up being a total loss. Amica took 3 weeks to make any contact with me. At that point I was allowed a rental vehicle. I was out of pocket the first 3 weeks as I was forced to use Uber and Taxis to get to work, etc. Amica only allowed the rental for 4 weeks. At this time, I still do not have the pay out from the loss of my vehicle. How am I supposed to get to work? How am I supposed to purchase a replacement vehicle without the pay out money that I need for the down payment? The Customer Service Rep. could care less! Not once did anyone ask if I incurred any medical expenses or ask if I was okay after being in such a horrible wreck. Amica doesn't care about people! They only care about making money! I hope people read this and consider this before signing up for their Insurance. I wish I could have given them a zero star review! To make matters worse, this is what I heard back from Amica and guess what. Nobody contacted me! "Response from the owner 2 weeks ago: This isnt the experience we want you to have, Tom, and would like the opportunity to discuss your concerns with you. Weve passed your review along and will have someone reach out to you directly. Thank you."
Feb 24th, 2024

AMICA SUCKS. BIGGEST MISTAKE EVER IS GETTING AN ON LINE QUOTE OR CONTACTING AMICA FOR A QUOTE. Stop yourself from doing this! Not only will the quote suck but your contact information will be in the hands of predatory mass marketing frauds. 3 years ago I contacted Amica to STOP sending me marketing mailings after receiving SEVERAL per month every month. 2 years ago I contacted them again to STOP and still received multiple mailings each month. A year ago I contacted them to STOP for the 3rd time. Nothing works. I am on year 4 and time to contact better business and my state government to get rid of this vermin of an insurance company. They are horrible in every way.
Jan 30th, 2024