Chamber of Commerce

      Verizon

      ( 181 Reviews )

      Verizon
      Buy online & pickup your order in store. Shop now!
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      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (181 reviews)
      83
      23
      12
      8
      55
      Read Our 181 Reviews

      Chamber Rating

      Verified Member
      3.4 - (181 reviews)
      83
      23
      12
      8
      55
      › ‹
      • Marta Wysocka

        I wanted to thank Zach and his manager (sorry, I forgot your name) for your patience with my mom's phone. Thank you for your patience and determination!
        Mar 24th, 2024

      • Lina David

        Eric, store manager is outstanding. He is very professional and has a positive attitude. He truly cares about the customer. He explained everything in detail and was able to give me the best deal possible! I will definitely use this location for all my future needs. A+ CUSTOMER SERVICE
        Mar 22nd, 2024

      • K F

        We had to cancel a line that took 5 minutes to do. Employee needed manager authorization. So basically the manager could have just helped us instead of waiting 45 minutes for a sales rep to help us. The manager stood around not doing anything for the 45 minutes we waited.
        Mar 15th, 2024

      • Arron Schifferer

        Very helpful staff
        Mar 6th, 2024

      • Philip Spatafora

        Useless. The phone got stuck in a start-up loop and needed a reset. I took it in and verified I had coverage. They sent me down the street to a repair shop that wanted $100 to plug it in. Went back to the Verizon store asked why they printed a ticket and sent me back to the repair shop. The repair shop said they needed to swap the battery and that would take 2 hours and they were closing in one. Took my phone home ran the Google hard reset app on my PC and fixed it myself. Thanks for wasting my time Verizon. So happy I have been a loyal customer for 10 years. If I could bill you for my time I would.
        Feb 28th, 2024

      Read Our 181 Reviews

      About
      Verizon

      Visit our store at Lake Zurich for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

      Contact Info

      Products

      • Business cell phones
      • Business mobile hotspots
      • Business tablets
      • Business laptops

      Services

      • Mobile plans
      • Wireless Internet plans
      • Voice plans

      Brands

      • Apple
      • Samsung
      • Motorola
      • Google
      • Kyocera
      • TCL

      Languages

      • English
      • Spanish

      Images

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (800) 880-1077.

      Q Where is Verizon located?

      A Verizon is located at 668 S Rand Rd, Lake Zurich, Illinois 60047

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: https://www.verizon.com/stores/details/illinois/lake-zurich/lake-zurich-331692/?CMP=seo_b_x_vz_oth_ot_2022_08_website

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 9:00 AM - 7:00 PM
      Sunday: 10:00 AM - 5:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM

      Q How is Verizon rated?

      A Verizon has a 3.4 Star Rating from 181 reviewers.

      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Nearby Verizon Wireless Locations

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 181 Reviews )
      83
      23
      12
      8
      55
      Write a Review

      Marta Wysocka on Google

      image I wanted to thank Zach and his manager (sorry, I forgot your name) for your patience with my mom's phone. Thank you for your patience and determination!

      Business Response on Google Mar 21st, 2024
      Thanks for the great review, Marta! We appreciate your feedback and your shout-out to Zach. We're so glad to hear we were able to help you out. This is what Verizon is all about :) Visit us again soon if you need any further assistance.

      Lina David on Google

      image Eric, store manager is outstanding. He is very professional and has a positive attitude. He truly cares about the customer. He explained everything in detail and was able to give me the best deal possible! I will definitely use this location for all my future needs. A+ CUSTOMER SERVICE

      K F on Google

      image We had to cancel a line that took 5 minutes to do. Employee needed manager authorization. So basically the manager could have just helped us instead of waiting 45 minutes for a sales rep to help us. The manager stood around not doing anything for the 45 minutes we waited.

      Business Response on Google Mar 16th, 2024
      Hi K F, we're sorry for the wait and inconvenience. We know your time is valuable, and our goal is to make your store visit quick and easy. Your feedback helps us improve our service, and we hope you'll give us another chance to take care of you in the future.

      Arron Schifferer on Google

      image Very helpful staff

      Business Response on Google Feb 29th, 2024
      Hi Arron, providing excellent customer service is a priority for us. It's awesome to hear that you had a great experience with our team! Thanks for the feedback! Come back again if you need anything else.

      Philip Spatafora on Google

      image Useless. The phone got stuck in a start-up loop and needed a reset. I took it in and verified I had coverage. They sent me down the street to a repair shop that wanted $100 to plug it in. Went back to the Verizon store asked why they printed a ticket and sent me back to the repair shop. The repair shop said they needed to swap the battery and that would take 2 hours and they were closing in one. Took my phone home ran the Google hard reset app on my PC and fixed it myself. Thanks for wasting my time Verizon. So happy I have been a loyal customer for 10 years. If I could bill you for my time I would.

      Business Response on Google Feb 25th, 2024
      We're sorry to hear that you had a frustrating time trying to get help with your phone, Philip. We understand how important it is to make sure your device is working properly. We will review your feedback with our Lake Zurich team. We hope you'll give us a chance to provide an excellent experience on your next visit.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 181 Reviews )
      83
      23
      12
      8
      55

      Write a Review

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