Firestone/Bridgestone Weber Swift Car Care inc

We stopped by to show the young man that was helping us. I just paid for 2 tires and I needed them to honor that price. That is all. Some other male person That I spoke to was giving me another figure. That young man said don't worry. He remembered us and he will make sure they take care of us like they did the first time. It will be alright now. I support businesses that work with customers and I try and help send customers their way. Thank you young man.
Apr 2nd, 2024

Great people, Ricardo was super helpful getting my car repaired in a timely manner.
Mar 17th, 2024

Mar 16th, 2024

Been here for a few repairs on my wrangler. They've been very prompt with a quick turnaround and help dig into your warranties to see where they can help save you money. Great experience with these guys every time I go. They are a great go-to spot and communicate great!
Mar 5th, 2024

Do you think incompetent and deceptive should be good adjectives for your auto maintenance? Well if so, this is the place for you. I brought my car in for a broken hood latch. Meanwhile, I noticed a leak in my transfer case that needed to be addressed. I asked if that's something they could handle and they said yes. They gave me my car back after 2 days and within a few minutes I knew the repair was not right based on the volume of trans fluid on my driveway. The following morning I brought it back and within a few hours, the manager told me they needed to replace a different seal that wasn't replaced already and they had to wait to receive one because they were on back order. I found one myself and had it overnight shipped and it was installed. While this was all going on I had them warranty a repair they did last May for a broken hvac issue. They replaced the part and returned it to me, guess what, nothing was fixed! Still leaking, still no hvac repair. Give it back again, the manager says they have a guy who works at the other location that can figure it out.... Reasonable people would believe that special mechanic would be coming out to your car in crest hill.... Nooooo they drive my car to 54th and Ashland in Chicago in a bad neighborhood and this guy needs ito rewire the prior repair apparently. All this in Chicago being done without my OK. So finally my car gets back at 245 after I was told it would be back by lunch time and what do you know.... Leaking fluid! This place is a nightmare. None of their repairs were done adequately without having to bring it back several times to have it corrected. This place is a waste of time and money! Pay alittle more and take it to a reputable repair place. You won't be happy here! Your repair will come back more broke than when you dropped it off Oh yes I'm missing valve stem caps... No big deal but the owner insists he didn't touch my tires..... They literally replaced my TPMS(tire pressure monitor system) sensors How the hell does one replace tire pressure sensors without touching the tire? This place is just a scam....take my word so you don't have to.
Dec 26th, 2023