BCU

( 40 Reviews )

6409 Grand Ave , B2
Gurnee, IL 60031
(800) 388-7000
Website

Listing Incorrect?

Hours

Sunday:

Closed

Monday:

9:00 AM - 6:00 PM

Tuesday:

9:00 AM - 6:00 PM

Wednesday:

9:00 AM - 6:00 PM

Thursday:

9:00 AM - 6:00 PM

Friday:

9:00 AM - 6:00 PM

Saturday:

9:00 AM - 1:00 PM

CALL DIRECTIONS WEBSITE REVIEWS

Chamber Rating

Verified Member

4.2 - (40 reviews)

About
^BCU

BCU is a financial well-being provider offering personalized banking solutions to the communities of Lake, McHenry, DuPage, Kane, Cook, and Kenosha County. Established in 1981, the not-for-profit Credit Union is driven by a Purpose of Empowering People to Discover Financial Freedom with lower rates, fewer fees, greater rewards, and more. Those who live or work in one of BCUâ€™s six local community charter counties are eligible for Credit Union Membership.

Contact Info

(800) 388-7000
(800) 388-7000
Website

Questions & Answers

Q What is the phone number for BCU?

A The phone number for BCU is: (800) 388-7000.

Q Where is BCU located?

A BCU is located at 6409 Grand Ave, B2, Gurnee, IL 60031

Q What is the internet address for BCU?

A The website (URL) for BCU is: https://www.bcu.org

Q What days are BCU open?

A BCU is open:
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM

Q How is BCU rated?

A BCU has a 4.2 Star Rating from 40 reviewers.

Hours

Sunday:

Closed

Monday:

9:00 AM - 6:00 PM

Tuesday:

9:00 AM - 6:00 PM

Wednesday:

9:00 AM - 6:00 PM

Thursday:

9:00 AM - 6:00 PM

Friday:

9:00 AM - 6:00 PM

Saturday:

9:00 AM - 1:00 PM

Ratings and Reviews
^BCU

Overall Rating

( 40 Reviews )

Write a Review

Alvaro Velazquez _{on Google}

Apr 3rd, 2024

Shada is very knowledgeable & also provides a great customer experience & is also extremely knowledgeable in her field with valuable information and straight to the point definitely a go-to banker for any questions with direct answers definitely an expert business professor.

Business Response_{on Google} ^{Apr 3rd, 2024}

Hello, Alvaro! Thank you for sharing this amazing experience. We agree with you - Shada is wonderful to work with. We are truly honored to help you empower your financial freedom.

Romesha Davis _{on Google}

Mar 24th, 2024

This is the worst Bank I ever banked with. I been a client for like almost 7 years and I have been harassed. They look into my account and question me about who I get money from. I have never experienced this ever before. They questioned me about whats I was getting paid for. Tell me who I can and cant get a check from they even froze my account because they want to know where my money was coming from. I just never experienced it in my life ever. I experiences anything like this employees worry about how much money you have in your account, and then they always figure out a way to mess with your score credit. My credit score went down for missing a payment almost 100 points on a credit card .The reason why is they locked
Me out from paying the card on online. I have to call to pay my card in order to pay. I would not recommend them to anyone. Oh also I employee told another client that I was doing Bank fraud for because I wouldnt tell her what my money came from or she was wondering why did I get a check from another company since when do bank employees choose tell customers personal business and lie about it. I have no control of my account that I put my own money in when they supposed to be confidential information for customer.They have locked my account over 5 times because they choose to . I have one out of town, not able to use my card after I deposit thousands of dollars cash to bank . I have spoken to someone numbers times and they still keep doing the same exact thing with my account and I dont even use the banking account information anymore.

Business Response_{on Google} ^{Mar 23rd, 2024}

Hello, Romesha! We are sad to hear about your experience with us via phone and would love to connect with you to learn more and assist. Could you please send us your contact information to [email protected]? Thank you!

Siha Gnet _{on Google}

Mar 19th, 2024

Great place to bank and grow your financial health!

Tal K _{on Google}

Mar 14th, 2024

Business Response_{on Google} ^{Mar 13th, 2024}

Hello, Tal! Thank you so much for the 5-Stars! We hope you enjoy our new and improved Service Center as much as we are.

Oswego Brown _{on Google}

Oct 9th, 2023

Yo i cant not make this up do not bank with BCU credit union is all i am going to say seriously smh

Business Response_{on Google} ^{Oct 2nd, 2023}

Hi Oswego, we are very sorry to read about your frustrating situation. With your account information needing to be secure, we can not assist on Google, but if you could please send your contact information over to [email protected], we'll be able to reach out to assist.

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Overall Rating

( 40 Reviews )

BCU