Glen Ellyn, IL Bank

Very disappointed from this branch. It took them more than two months to deliver the debit card, the check booklet hasn't even arrived yet. Awful customer service.

Brian has a great speaking voice, professional and got my jokes! Thank you Brian!! Lynn

Bad experience !

The manager Evelyn and her staff are very kind! I enjoy going into the branch because they have actual humans working here instead of machines like all the other banks no ... more

We had lost our safe deposit box keys. But Gregg, Jennifer, and Mgr. Diane were so helpful in arranging a locksmith to drill us a new lock. Gregg(sp.?), love your sense o ... more

I like this bank because of the diversity of the staff. Most organizations feel that diversity only means White, Asian, and Indian or Pakistani, diversity means all ethi ... more

Bad customer service. I was waiting in line for 10 minutes while 2 bankers helped the same person. Then people started pulling into the drive through and they began helpi ... more

This First American Bank is staffed by helpful friendly people who treat you as an individual. Banking here is the smartest financial decision I ever made .

Worst bank ever. Greedy corporation that does nothing to help the community it does business in.

The staff have always been wonderful to me and my fianc every time we go. Especially, Alisha. I hope I spelled her name right. Shes been wonderful from the very start. Al ... more

This location use to be Inland Bank and it merged with Byline Bank. I receive good customer service every time I go there. I am also disabled for different medical reason ... more

Tom Olson is one of the most considerate caring assistant vice presidents. He has helped me with 2 annoying problems and made sure he came up with a solution. He went ab ... more

I loved banking at this location. All staff were friendly and the Manager, Kristen always remembered who I was. Very helpful all the time,.!

Got some free sunglasses from an attractive employee. 10/10, would smash

Great service, polite and efficient. You might want to give a heads up ahead of time if there is a complicated service or transaction so that the people you need to be th ... more

No longer Inland Bank. Byline has bought it out and destroyed the place.

Just a little advice. Staff should refrain from sharing their political opinions with clients. Perhaps some training would help. smh

Kevin Stach was so easy to deal, helped us out in under 5 minutes and answered any and all questions we had. Highly recommend!