Freeport, IL Government

I would place no stars if I could. I made a 10 minute call a few days ago to prepare for a walk to get a new card. Over the phone I was told to come in person, that my so ... more

A couple of things that might make your experience better and easier. The hours are very clearly monday through Friday from 9 to 4. They do not close for lunch. EVERYONE ... more

I love their photo shop. Fast and perfect every time. I have no issues using their web page to order my photos.

I went in to pick up a water test kit and received prompt, friendly service. They took the time to answer all of my questions too !

Very helpful line personnel, called ahead and needed some information and they went above and beyond to help me out.

The Stephenson County Clerks office is efficient and responsive to question.

Staff in this office is consistently polite and helpful.

A friend and I found a kitten stuck in the undercarriage of a van and 2 fire fighters came out to help. The kitten is safe and they checked to make sure no other kittens ... more

Phone demeanor and customer service needs improvement. I believe it is part of your job to aproperly assist residents with questions about their property tax bill.

No one wants to do their job there... what am I paying taxes for if it's paying these people to do nothing

So very good at what they do! Great team!

It's a neat City but it's a little far away from my regular hometown

Dont be so trusting in them being loyal 2 your kids. Keep your kids safe!!!!!!!!!!!!!!!!!

Fast helpful friendly service bit more money than the dmv but if your in a hurry this is the place

I needed to start the process of getting testing done for placing a septic system and the process was simple and Terri (hope that's spelled correctly!) was very helpful a ... more

This is the place to go if you want to speak with a Marine Corps representative in the Freeport area.

sick and tired of the ads for medicalist medical insurance this and insurance that and doctors this and doctors that sick and tired of it you should get off get out of it ... more

This department works hard to help you understand what you need to do when you have an issue or applying for something like a permit. Along as you work with them, they wo ... more

Best customer service! Technicians prompt, came out multiple times due to furnace cycling on and off. The last technician spent over 2 hours trying to diagnose problem, e ... more

It was good

Prompt Service, Helpful, Attentive Staff, Great location and Great Security.

Rapid response for welfare check on my elderly mother, at an unreasonable hour of the day, when called from Australia. Thank you.

Fast in and out. Renewed my license and my sticker in less than 30 minutes

It's a plant.

The staff are mean and don't care about your disabilities even though you're getting income for disabilities. They don't know the proper way to talk to someone with PTSD ... more