Dekalb, IL Bank

Great service!

I’m so happy I’m talk to Matthew malbonabo he save my life I wish I could give him a 10 thank you so much when you go here ask for Matthew

Have been banking here for a long time. Great customer service

Very good service

Great staff who has been helpful and friendly in my 25 years banking there.

Staff is super friendly. If you have issues, they are generally fixed rather quickly. Hours are a little restricted so it's not convenient if you work past 5. Otherwis ... more

Very poor customer service from the branch manager (DUSTIN A) and bank rep Crystal V. Avoid the DeKalb branch at all costs They actually told me they are ":too busy" to g ... more

I had a few problems but not to give them 1 or 2 stars. But looking at the reviews, maybe you should stop telling people to call this certain number and train your employ ... more

I honestly went to this location due to the review rating. I live closer to the location in Sycamore but saw it had a significantly lower rating therefore I went to the D ... more

They've been our bank for a few years now. We love the personal service and caring attitude.

Went there today after searching for a bank that didn't close right at 5 PM. Left at 6PM closing time with a checking account and a debit card to pick up tomorrow. Fantas ... more