BMW of Crystal Lake

Came from Southern Illinois to purchase my Mazda. Mike Schwarz is the best! Great experience.
Apr 7th, 2024

Best people you can wish for, always making it happen, knowledge and trust , highly recommend
Apr 2nd, 2024

When I tell you RUN AWAY from this dealer, I mean that! Was looking at a 2011 Mercedes C300 with 138K miles they have advertised for $7250 (overpriced actually by about $500) and was going to trade my 2017 Dodge Grand Caravan with 122K miles. Everywhere Ive went looking at cars, Ive been offered $6800 to $7500 for my van. Its in almost flawless condition and has a BRAND NEW transmission in it from Dodge. These clowns told me they would take my trade and Id need to pay them $3500 for this 138K miles Mercedes. Also tried to cheat me out of the tax credit, telling me I owed taxes as well. Needless to say I didnt do business with them, and Id highly suggest you not do business with them either. I offered an even trade (them not owing me and me not owing them), and they denied that deal saying we was to far off. Absolute crooks! Avoid this place! Youve been warned! Dont believe me look on Google at all the 1star reviews they have.
Mar 18th, 2024

The service is very good
Mar 16th, 2024

Service department was amazing! I had an issue caused by another BMW dealer - Anderson not only took care of me, they went above & beyond! Thank you to Guillermo, Derek, and Oscar for making this an easy, seamless transaction when I was at my wits end! This is a truly incredible team & I am forever grateful!!
Mar 6th, 2024