Azteca's Mufflers & Brakes

DO NOT DO BUSINESS WITH THIS PLACE! THEY ARE A RIP OFF, I TOOK MY CAR TO THEM FOR A MUFFLER AND A CHROME TIP MIND U MY CAR WAS QUIET WHEN I BROUGHT IT IN I JUS CHANGED THE MUFFLER CAUSE MY FACTORY ONE WAS CRACKED AND RUSTY ON THE SIDE. WHEN I GOT MY CAR BACK MY CAR WAS LOUDER THAN IT WAS WHEN I TOOK IT TO THEM, COME TO FIND OUT THEY USED A CHEAP MUFFLER ON MY CAR. MIND U BEFORE THE WORK MARIO TOLD ME THE PRICE WAS $280 FOR THE CHROME TIP AND MUFFLER. I ASK CAN HE DO $200? HE STATED NO THE TIP WAS $80 ALONE BEST HE CAN DO IS $240 SO THATS WAT WE AGREED TO. ONCE THE CAR WAS DONE I DIDNT NOTICE IT WAS LOUDER UNTIL THE NEXT FOLLOWING DAY. COME TO FIND OUT HE PUT A CHEAP MUFFLER ON MY CAR I GO BACK HES SAYING BRO THE MUFFLER NOT CHEAP I GAVE U A DEAL AND THROUGH THE TIP IN FOR FREE, SO NOW I ASK U CHARGE ME $280 WHICH I GAVE $240 JUST FOR A MUFFLER! NOW IM MORE PISSED, THEN I TELL HIM U NEVER STATED THAT FROM JUMP U WAS CHARGING $280 FOR JUST THE MUFFLER IF THATS THE CASE I WOULNDT NEVER GOT THE MUFFLER PERIOD! EVEN THE GUY TONY STATED IT WAS A MISCOMMUNICATION ON MARIOS END AND THEY STILL DIDNT WANT TO RECTIFY THE PROBLEM WITH A UNSATISFIED PAYING CUSTOMER! TAKE THAT CRAP OFF MY CAR AND GOT MY MONEY BACK! LIARS AND DONT STAND BEHIND THERE WORD. OVER CHARGE STAY AWAY FROM THIS PLACE. OVERALL HORRIBLE PLACE AND SERVICE. CONFIRMATION I JUST LEFT ANOTHER SHOP THEY REPLACED MY MUFFLER AND TIP MY CAR IS BACK TO NORMAL QUIET! NOW THATS GOOD QUALITY PARTS.
Apr 3rd, 2024

Mar 25th, 2024

They did some calling around to offer me a great price and offered a financing offer after someone stole my catalytic converter.
Jan 29th, 2024

Nice service fast service
Jan 19th, 2024

Received a new catalytic converter; no problem here. My issue: I originally received a quote of $1,100. In addition, I showed them my front right bumper area which needed a minor fix. As my older brother and I were preparing to leave, Tony came out and dropped the quote to $950 and said they would fix my bumper area at no additional cost. I checked out two other shops recommended to me by others. One quoted me $950 and another even lower at $850. I decided to go with Tony's shop because he said he would fix my bumper area for free. Which I thought to be a nice a gesture and respected that. I solely choose his shop because of this, otherwise I would've went with the cheaper option. When I picked up my car however, my bumper area was not fixed. I'm really big on honesty, integrity and principles. I did not have to choose their place of business, they were other and better options. The favor they promised, they did not do. Which to me is doing bad business. If they couldn't/wouldn't do it, then just say that. I could've went elsewhere. Don't promise a nice thing to get business and fail to do it. Lack of respect and honesty. When I brought it up, the receptionist gave a sorry excuse that Tony failed to communicate with the mechanic. But neither her or Tony tried to rectify it at all. I will not recommend this shop to anyone. Word of mouth is powerful. That's how I found this shop.
Jan 14th, 2024