Old Town Animal Care Center
-
511 W North Ave
Chicago, Illinois 60610 - (312) 428-2571
- Website
Hours
Chamber Rating
-
Louie Hernandez
Dr. Sarah Kessel is an amazing vet. I love bringing my dog here, they take such good care of her.
Apr 6th, 2024 -
lilyniely
My kitty had a tumor and needed his arm amputated. This business was so amazing about being supportive and comforting, so glad I came here for his procedure. They have been great about keeping in touch through his healing as well. Really glad I chose them to help us out.
Apr 5th, 2024 -
Ruby Palmerin
3 instances that left me disappointed with this facility! - Putting my dog to sleep. They let me down big time during one of the most sensitive and difficult moments with our family pet. I called in the morning and they told me they could take care of me that same day. When it came time for me to stop in they turned me away. - Trying to invoice me $450 twice for the same thing. - The front desk staff being a rather difficult with a pet owner and then proceeding to make fun of the person's situation while I was in the lobby. They never offered her a solution or even empathized with her. Instead, the staff joked about how they could have helped but "didn't want to deal with her". I understand that vets have a heavy job and that is partly the reason I wont give this place 1 star. BUT there must be some clear disconnect here between the vets and the front desk staff / vet techs. save yourself some headaches and humiliation.
Mar 30th, 2024 -
Lizbeth Thai
I know when our furry babies are in the care of the clinic they would be in the best care starting from front desk staff, techs, veterinarians all them are amazing. Melanie the groomer shes best . Thank you everyone! Ace &Milo
Mar 3rd, 2024 -
Riley Greer
Love the option they have for a payment plan. Staff is friendly and do a great job taking care of my nervous dog
Feb 28th, 2024
About
Old Town Animal Care Center
Old Town Animal Care Center is an veterinarian located in Old Town, Chicago. We provide many veterinary services including wellness care, dog & cat vaccinations, dog & cat teeth cleaning, spay & neuter, boarding, grooming and more. Our vet is located on North Ave right in the heart of Old Town Chicago.
Services
- Dentistry
- Diet & Nutrition
- Flea & Tick
- Parasite Control
- Preventive Care
- Vaccinations
- Microchip Tagging
- Radiography (X-Ray)
- Diagnostic Ultrasound
- Electrocardiography
- Laboratory Services
- Allergy Testing
- Spay & Castration
- Soft Tissue Surgery
- Orthopedic Surgery
- Cat Declawing
- Behavioral Medicine
- Cardiology
- Dermatology
- Endocrinology
- Gastroenterology
- Neurology
- Oncology
- Ophthalmology
- Urology
- Labor & Delivery
- Laser Therapy
- Dog Boarding
- Dog Day Care
- Dog Grooming
- Cat Boarding
- Cat Grooming
- Euthanasia
- Cremation
- Domestic Health Certificates
- International Health Certificates
- Urgent Care
- Orthopedic surgery
- Fracture surgery
- Cruciate ligament surgery
Languages
- English
Specialities
- Pets
- Veterinarians
Payment Methods
- AMERICANEXPRESS
- APPLEPAY
- CASH
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Old Town Animal Care Center?
A The phone number for Old Town Animal Care Center is: (312) 428-2571.
Q Where is Old Town Animal Care Center located?
A Old Town Animal Care Center is located at 511 W North Ave, Chicago, Illinois 60610
Q What is the internet address for Old Town Animal Care Center?
A The website (URL) for Old Town Animal Care Center is: https://oldtownvetcare.com/?y_source=1_MTk2MzgxNTItNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D
Q What days are Old Town Animal Care Center open?
A Old Town Animal Care Center is open:
Monday: 6:30 AM - 7:00 PM
Tuesday: 6:30 AM - 8:00 PM
Wednesday: 6:30 AM - 7:00 PM
Thursday: 6:30 AM - 8:00 PM
Friday: 6:30 AM - 7:00 PM
Saturday: 6:30 AM - 3:00 PM
Sunday: 9:00 AM - 2:00 PM
Q How is Old Town Animal Care Center rated?
A Old Town Animal Care Center has a 3.8 Star Rating from 221 reviewers.
Hours
Ratings and Reviews
Old Town Animal Care Center
Overall Rating
Overall Rating
( 221 Reviews )Louie Hernandez on Google
Dr. Sarah Kessel is an amazing vet. I love bringing my dog here, they take such good care of her.
lilyniely on Google
My kitty had a tumor and needed his arm amputated. This business was so amazing about being supportive and comforting, so glad I came here for his procedure. They have been great about keeping in touch through his healing as well. Really glad I chose them to help us out.
Ruby Palmerin on Google
3 instances that left me disappointed with this facility!
- Putting my dog to sleep. They let me down big time during one of the most sensitive and difficult moments with our family pet. I called in the morning and they told me they could take care of me that same day. When it came time for me to stop in they turned me away.
- Trying to invoice me $450 twice for the same thing.
- The front desk staff being a rather difficult with a pet owner and then proceeding to make fun of the person's situation while I was in the lobby. They never offered her a solution or even empathized with her. Instead, the staff joked about how they could have helped but "didn't want to deal with her".
I understand that vets have a heavy job and that is partly the reason I wont give this place 1 star. BUT there must be some clear disconnect here between the vets and the front desk staff / vet techs.
save yourself some headaches and humiliation.
Lizbeth Thai on Google
I know when our furry babies are in the care of the clinic they would be in the best care starting from front desk staff, techs, veterinarians all them are amazing. Melanie the groomer shes best . Thank you everyone! Ace &Milo
Riley Greer on Google
Love the option they have for a payment plan. Staff is friendly and do a great job taking care of my nervous dog
Overall Rating
Overall Rating
( 221 Reviews )Write a Review
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