Hours

Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.7 - (40 reviews)
25
2
0
2
11
Read Our 40 Reviews

Chamber Rating

Verified Member
3.7 - (40 reviews)
25
2
0
2
11
  • Brandon Andriot

    Both times I visited during my short trip the staff have been extremely helpful! Shout out to Pavi and Kim today for all their help! They keep that store running very well and efficient! Thanks again!
    Mar 31st, 2024

  • Wei Wang

    Very convenient location. People mixed up this store with the one near by, which is UPS access point, that one may charge you for drop off. This is the one in the basement of Swiss Hotel.
    Mar 30th, 2024

  • Sophia Thompson

    Convenient location and great service!
    Mar 30th, 2024

  • Jess Stowell

    Somehow they call themselves a UPS store but now want to charge you additional fees to drop off UPS pre-paid labels! What scammers. Save yourself the extra fees and use the UPS Dropbox around the corner in the pedway.
    Mar 3rd, 2024

  • Amy Chan

    The employees at this location have always been great but unfortunately, this store now charges a $5 drop-off fee for non-Amazon packages.
    Feb 25th, 2024

Read Our 40 Reviews

About
The UPS Store

The UPS Store #6161 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Swissotel Chicago - Pedway Level.

Contact Info

Products

  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage

Services

  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (312) 268-8290.


Q Where is The UPS Store located?

A The UPS Store is located at 323 E Wacker Dr, Chicago, Illinois 60601


Q What is the internet address for The UPS Store?

A The website (URL) for The UPS Store is: https://locations.theupsstore.com/il/chicago/323-e-wacker-dr?utm_source=Yext&utm_medium=organic&utm_campaign=Listings


Q How big is The UPS Store?

A The UPS Store employs approximately 20+ people.


Q What days are The UPS Store open?

A The UPS Store is open:
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM


Q How is The UPS Store rated?

A The UPS Store has a 3.7 Star Rating from 40 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 40 Reviews )
25
2
0
2
11
Write a Review

Brandon Andriot on Google

image Both times I visited during my short trip the staff have been extremely helpful! Shout out to Pavi and Kim today for all their help! They keep that store running very well and efficient! Thanks again!

Business Response on Google Mar 31st, 2024
Hi Brandon Andriot, thank you for the review! We know we can always count on Pavi and Kim. We appreciate the feedback and hope to see you again soon.

Wei Wang on Google

image Very convenient location. People mixed up this store with the one near by, which is UPS access point, that one may charge you for drop off. This is the one in the basement of Swiss Hotel.

Business Response on Google Mar 31st, 2024
Hi Wei Wang, thank you for your review. Our mission is to provide the best customer experience, and it's great to hear that our location and service have met your expectations. We hope to see you again soon.

Sophia Thompson on Google

image Convenient location and great service!

Business Response on Google Mar 29th, 2024
Hi Sophia Thompson, thank you for your review! We are glad you found our location convenient and had a positive experience with our service.

Jess Stowell on Google

image Somehow they call themselves a UPS store but now want to charge you additional fees to drop off UPS pre-paid labels! What scammers. Save yourself the extra fees and use the UPS Dropbox around the corner in the pedway.

Business Response on Google Feb 9th, 2024
Hello Jess Stowell, this is concerning to hear. We are forwarding this to the appropriate team right away and will look into this further. Please reach out to us at [email protected] so we can get in touch with you. Thank you.

Amy Chan on Google

image The employees at this location have always been great but unfortunately, this store now charges a $5 drop-off fee for non-Amazon packages.

Business Response on Google Feb 25th, 2024
We appreciate your kind words about our team, Amy Chan. However, we are genuinely sorry for any frustration you experienced with our pricing. We understand it can be challenging when unexpected costs arise, and we empathize with your concerns. Please know that our pricing is based on the high-quality materials, expert labor, and overhead expenses necessary to deliver exceptional products and services to our customers.We appreciate your feedback and would be happy to explore alternative options that better suit your needs. We aim to provide you with a top-notch experience that exceeds your expectations, and we hope to have the opportunity to demonstrate this to you in the future.

Load More Reviews

Overall Rating

Overall Rating
( 40 Reviews )
25
2
0
2
11

Write a Review

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