Chamber Rating

4.8 - (676 reviews)
626
21
9
5
15
Read Our 676 Reviews

Chamber Rating

4.8 - (676 reviews)
626
21
9
5
15
  • Austin McMahan

    DO NOT purchase via their online store. All they do is dropship from China, none of the items listed on their shop are their own. Just buy from amazon or temu or aliexpress. By the way, if a company offers an explicit no return/no refund policy, it's because their products are bad. They do not even know what they're selling. Buyer beware
    Mar 14th, 2024

  • Murr

    Although this wasn't the cheapest quote I've gotten upon calling other repair shops, I still decided to go with Modify because of their reviews. Sure enough I was not disappointed. They are extremely accommodating and definitely understanding while also being very educated and precise when it came down to the actual repair. I brought in my MacBook for a new screen, apple was charging me $1299.99 compared to the $449.99 that modify quoted me. They informed me that they had to order the part but that I could keep my laptop meanwhile. I prepaid, and sure enough 3 days later the part arrived! The repair only took an hour once I brought my computer in and it looks as good as new. Will definitely be coming here for all my needs.
    Feb 26th, 2024

  • Lisa Koltun

    I have a 5 star review below, but I have to update it. Less than a day after I was there, my screen went totally black. I had to go in there again to get it fixed. They had to order another screen. Jasmine was able to temporarily fix my screen while I waited for the new screen to come in, but it did not work properly. It would freeze up consistently. I came in again to get the screen replaced. I couldn't even leave the store that time because it would not get out of airplane or safe mode. So, she put the old screen back on that freezes. She offered to order a third screen that would take 2 weeks. Because they are trying to rectify the problem, I am not giving them a 1 rating. But, I would caution anyone trying to repair a phone. This was the first time I attempted it and I was not aware that it is a big risk - basically it may or may not work. I basically swapped 1 issue out for another so I am going to have to buy a new phone. So, I am out the money spent on the repair and the time and aggravation of the past week. So, if your phone breaks and you don't want to take that risk, just get a new phone. 5 star review: I have never cracked my phone in the decade I have had a smart phone and didn't know what to do. I was lucky to have found Modify My Device. I googled places near me and saw it had good reviews. I took a leap of faith leaving my phone with for a stranger, but it seemed legitimate. Very easy to get an appointment - Jasmine even took me early. It is pricey, but I'm sure that's the price everywhere. She did not try to oversell me, but rather offered a cheaper option if I would wait a week. She offered to do a free check of my phone to see if there were any other issues with it. She didn't find any issues and this could have been an area for her to try to sell me something I didn't need. She even thought to charge it for me. And, she said this should increase the life of my phone so that's a plus. It's less than 24 hours since my phone cracked and it feels like I have a brand new phone. I couldn't be happier with how easy this was. If your phone breaks, go see Jasmine
    Mar 30th, 2024

  • 11th power

    Been doing business with Modify for over a year now, my employees tend to have issues with their devices from time to time and Modify always takes care of us. In a timely manner and with high quality parts. I've taken multiple MacBooks and iPhones and have not received no complaint issues yet.
    Feb 14th, 2024

  • Shell Trey Parish

    Fun everyday n free
    Feb 2nd, 2024

Read Our 676 Reviews

About
Modify My Device

Modify My Device is located at 216 N Wells St in Chicago, Illinois 60606. Modify My Device can be contacted via phone at 773-770-4760 for pricing, hours and directions.

Contact Info

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Modify My Device?

A The phone number for Modify My Device is: 773-770-4760.


Q Where is Modify My Device located?

A Modify My Device is located at 216 N Wells St, Chicago, IL 60606


Q What is the internet address for Modify My Device?

A The website (URL) for Modify My Device is: https://modifymydevice.com/


Q How is Modify My Device rated?

A Modify My Device has a 4.8 Star Rating from 676 reviewers.

Ratings and Reviews
Modify My Device

Overall Rating

Overall Rating
( 676 Reviews )
626
21
9
5
15
Write a Review

Austin McMahan on Google

image DO NOT purchase via their online store. All they do is dropship from China, none of the items listed on their shop are their own. Just buy from amazon or temu or aliexpress.
By the way, if a company offers an explicit no return/no refund policy, it's because their products are bad. They do not even know what they're selling. Buyer beware

Business Response on Google Mar 20th, 2024
Thank you for your feedback regarding your experience with our online store. We appreciate your input and apologize for any inconvenience caused.Regarding our sourcing methods, we want to clarify that we work with various suppliers to offer a diverse range of products to our customers. We value transparency and continually evaluate our supply chain to uphold quality standards.As for our return and refund policy, we aim to provide competitive pricing and streamline processes for our customers. However, we understand that this may not align with everyone's expectations, and we apologize for any confusion.Your satisfaction is important to us, and we invite you to reach out to our customer support team to address any specific concerns you may have with your purchase. We are committed to resolving any issues and appreciate your feedback.Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future.

Murr on Google

image Although this wasn't the cheapest quote I've gotten upon calling other repair shops, I still decided to go with Modify because of their reviews. Sure enough I was not disappointed. They are extremely accommodating and definitely understanding while also being very educated and precise when it came down to the actual repair. I brought in my MacBook for a new screen, apple was charging me $1299.99 compared to the $449.99 that modify quoted me. They informed me that they had to order the part but that I could keep my laptop meanwhile. I prepaid, and sure enough 3 days later the part arrived! The repair only took an hour once I brought my computer in and it looks as good as new. Will definitely be coming here for all my needs.

Business Response on Google Feb 13th, 2024
Thank you for choosing Modify My Device!

Lisa Koltun on Google

image I have a 5 star review below, but I have to update it. Less than a day after I was there, my screen went totally black. I had to go in there again to get it fixed. They had to order another screen. Jasmine was able to temporarily fix my screen while I waited for the new screen to come in, but it did not work properly. It would freeze up consistently.
I came in again to get the screen replaced. I couldn't even leave the store that time because it would not get out of airplane or safe mode. So, she put the old screen back on that freezes.
She offered to order a third screen that would take 2 weeks. Because they are trying to rectify the problem, I am not giving them a 1 rating. But, I would caution anyone trying to repair a phone. This was the first time I attempted it and I was not aware that it is a big risk - basically it may or may not work. I basically swapped 1 issue out for another so I am going to have to buy a new phone. So, I am out the money spent on the repair and the time and aggravation of the past week. So, if your phone breaks and you don't want to take that risk, just get a new phone.
5 star review: I have never cracked my phone in the decade I have had a smart phone and didn't know what to do. I was lucky to have found Modify My Device. I googled places near me and saw it had good reviews. I took a leap of faith leaving my phone with for a stranger, but it seemed legitimate. Very easy to get an appointment - Jasmine even took me early. It is pricey, but I'm sure that's the price everywhere. She did not try to oversell me, but rather offered a cheaper option if I would wait a week. She offered to do a free check of my phone to see if there were any other issues with it. She didn't find any issues and this could have been an area for her to try to sell me something I didn't need. She even thought to charge it for me. And, she said this should increase the life of my phone so that's a plus. It's less than 24 hours since my phone cracked and it feels like I have a brand new phone. I couldn't be happier with how easy this was. If your phone breaks, go see Jasmine

Business Response on Google Mar 20th, 2024
Thank you immensely for taking the time to share your experience with Modify My Device. We are thrilled to hear that we were able to meet and exceed your expectations during your recent visit to our repair store.Your satisfaction and peace of mind are of the utmost importance to us, and we are delighted to know that Jasmine provided you with exceptional service. We understand how daunting it can be to leave your beloved device in the hands of a stranger, and we are grateful for the trust you placed in us.At Modify My Device, we strive to ensure a seamless experience for our customers from start to finish. We are pleased to hear that scheduling an appointment was convenient for you, and we will certainly pass along your kind words to Jasmine for going above and beyond to accommodate you.We take great pride in offering transparent and honest service to all our customers. It's wonderful to hear that Jasmine provided you with various options tailored to your needs without pushing unnecessary upgrades or services. Our commitment to integrity drives us to prioritize your satisfaction over everything else.Moreover, we are thrilled that you took advantage of our complimentary phone check and charging service. Your device's longevity is important to us, and we're glad to have contributed to enhancing its performance and lifespan.It brings us immense joy to learn that your cracked phone now feels like new within less than 24 hours. Your happiness is the ultimate reward for us, and we are grateful for the opportunity to restore your device to its former glory.Thank you once again for choosing Modify My Device for your repair needs. Should you require any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again and exceeding your expectations.

11th power on Google

image Been doing business with Modify for over a year now, my employees tend to have issues with their devices from time to time and Modify always takes care of us. In a timely manner and with high quality parts. I've taken multiple MacBooks and iPhones and have not received no complaint issues yet.

Business Response on Google Feb 14th, 2024
Always a pleasure doing business with you, Michael!

Shell Trey Parish on Google

image Fun everyday n free

Business Response on Google Mar 25th, 2024
Thank you for the review!

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Overall Rating
( 676 Reviews )
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