Bella Bridesmaids

Susannah Saylor _{on Google}

Nov 22nd, 2022

Bella Bridesmaids did an unbelievable job in helping us select bridesmaids dresses! They were so thorough and make it so easy to make any changes if needed after the order is placed. They even helped me get additional fabric for the florist. Highly recommend!

Susanne Sward _{on Google}

Oct 7th, 2022

Kelly helped us research velvet dresses across a variety of colors and styles with empathy and expertise. Thank you for your help!!

Alicia Ludescher _{on Google}

Jul 31st, 2022

Stellar! Out of this world customer service! My sister is getting married in April 2023, and was not having any luck finding bridesmaids dresses that inspired her wedding vibe. So on a recent trip to Chicago, I suggested an appointment at Bella Bridesmaids since they carried a brand that my sister had been eyeing online. We arrived on time for our 10:30am appointment on a Saturday. Expecting the store to be crowded and busy, we were pleasantly surprised that the location was smaller (quant) and were the only clients for quite some time. The whole experience felt very intimate and fun. Our stylist - I believe her name was Ally did an amazing job directing the vision on color and style with feedback from my sister.
My sister went in to this appointment with no specific color or style in mind for the dresses, and we left the appointment with what felt like a vision for her wedding. And of course bridesmaids dresses selected! Very happy with the experience we had with this Bella Bridesmaids location. As a Wedding Coordinator myself, I will 100% recommend Bella Bridesmaids to future brides/bridesmaids.

Jamie Bliss _{on Google}

Jul 31st, 2022

This is my first Google review, but I have rarely been so irritated. I spent an inordinate amount of time and money on this, and this is now the only way I feel I can get a semblance of my sanity back. (I will try to keep this as brief as possible.)
NOTE: The single star is only for the fact that the zipper held up (the clasp, however, did not survive the first deep breath).
I was measured by an employee who then told me to order a size 4, which I did. There is no other explanation than the dress was made incorrectly because when it finally got shipped to me, it would not zip. Not even close to fitting my body. I travel for work so by the time I had three consecutive days to take it to the tailor, it took three people to get it on my body...not an exaggeration. The tailor was able to take it out one inch (which cost an extra $200 on top of a $350 dress) and surprise - it still didn't fit. I emailed BB to complain and asked for money back. The suggestions they gave me instead of a refund were to buy a new dress at a discounted rate (hard pass) or buy extra fabric to take it out more (hard pass). Spending more money to remedy their mistake did not seem like something I wanted to do. After several emails back and forth, the owner of the store called me to tell me her goal is to solve the issue so that I can comfortably stand at the wedding, but she also noted, that I should have flagged the issue sooner or taken it to their tailor. 1. Neither I nor the bride nor any other bridesmaid knew they had a personal tailor though that shouldn't be an issue anyway and 2. Passing blame to me for not handling my tailoring on a timeline they feel comfortable with is, I'd say, not superb customer service. (Also important to note at this time, my dress was not the only one that came incorrectly; another bridesmaid also had issues with her fit and had to get hers taken out, too.) Fine, so the suggestion we landed on was that I would go back to BB and see if a Fit dress they had on the rack worked and I could take that one (now creating more errands for me to fix someone else's error). Went to the store, tried on a 4 (the size I had originally ordered) and not only did it fit, it was a little big. Proof that they messed up? Guess not. Took the dress to their tailor who took it in a bit (BB covered the cost). This "new" dress was not the same shade as the others which upset my bridezilla. The Friday before the wedding came, and I called to see where my dress was and oops! the tailor couldn't find it. I emailed BB again to express the fact that I am over this entire ordeal, and I still want a refund. The tailor magically found my dress WHICH WAS ALSO TOO TIGHT and BB informed me they will not refund me for anything.
I then had two dresses that didn't fit and had to squeeze into one for the wedding, but spent the majority of the evening unzipped so I could breathe. This wasn't as succinct as I hoped, but neither was my experience.
*I want to be clear that the tailor/cleaner they sent me to was genuinely the nicest lady and her being unable to find the dress was an admin error and she is delightful.