Fifth Third Bank & ATM

Apr 7th, 2022

Poorer customer service than on Lawrence n western.. never helpful
Feb 6th, 2022

My experience at this branch has been less than satisfactory. I avoid going to the branch so I dont have deal with a particular person who seems to be consistently in a bad, unwelcoming and sometimes hostile mood. I gave the branch two stars instead of 1 because there are other employees there who have treated me with respect and kindness.
Dec 21st, 2021

I went to this branch to try to establish a relationship with a banker, as I plan on buying a home soon and want to find someone who can help me navigate that.I sat down with Joseph A. Chaney who is a Personal Banker with 5/3 and asked him for help with increasing my available credit because my yearly income has increased.  Joseph put a request in and gave me his business card letting me know he would reach out to me with an update sometime soon.It has now been over a month, I have left Joseph multiple voicemails over the past few weeks and sent him emails asking for an update, or even just a call or email back.  I have still not heard anything from him or 5/3.I'm glad that he has made it clear the level of service I should expect from him before I entrusted him with something more serious, like home financing.  I can only imagine what a nightmare it must be for customers who have relied on him for help with more serious matters.If anyone from this branch cares, feel free to give me a call and I would be happy to consider taking this review down.
Nov 4th, 2021

Always out of cash at the ATM. Absolutely ridiculous
Sep 20th, 2021