U.S. Bank Branch

This branch was a nightmare Deposited a large check. The manager herself made a mistake and my account showed -8 million dollars. I went back to correct it. Not only the check was going to take longer to clear. The manager decided to be rude and told me "you don't know how the banking system works" and then lied and told me that check reader didn't work. I was later informed that she mis entered the amount for the hold. No personal responsibility followed by poor behavior. I stayed polite because they were clearing my check and had my money Finally today I closed my account so leaving this well deserved review for them. Worst banking experience. I hope the remove that manager lady and put someone more qualified in that job. Jeez. What a terrible experience.
Apr 26th, 2023

Mar 9th, 2023

The only US Bank branch I know of that makes up its own hours. The website says they close at 1pm on Saturdays. Their front door says they close at 1pm on Saturdays, yet here I am locked out of the lobby at 12:45pm on a Saturday. Is this a management issue or poor transparency issue?
Feb 16th, 2023

Horrible branch. Not open during posted business hours. Closed on Saturday with no communication.
Jan 24th, 2023

I came on a Tuesday evening from work to make a deposit 5 minutes before closing and they had already locked the door. I realize that's close to the end of the day but with 5 minutes left they should still have the door unlocked. I worked for a bank for 6 years and we never locked the door before the time posted on the window. Very unprofessional!
Dec 20th, 2022