Riverstone Apartments

Riverstone Apartments

Hours

Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM

Chamber Rating

Verified Member
2.9 - (272 reviews)
93
34
17
18
110
Read Our 272 Reviews

Chamber Rating

Verified Member
2.9 - (272 reviews)
93
34
17
18
110
  • Patrick Arthur

    My gf stopped by the office today for her appointment to see an apartment. The girl who she had the appointment with had called in sick. You'd think somebody would have called to let my gf know. The two gals in the office claimed they were two busy to do the showing. My gf had also called to confirm earlier but nobody picks up the phone. Terrible way to run an office.
    Apr 8th, 2024

  • Ahmed Qureshi

    This is a beautiful place the cockroaches are very elegant and the queef smell makes me edge angel Esperanza final trenches boss is hard to defeat but his mythic is very helpful for endgame
    Apr 3rd, 2024

  • Zac Invergo

    Affordable living arrangement without the affordable price tag. One positive, they help your credit score grow and don't report to bureaus if you miss a payment. That's nice, but that's where that ends. Ground is covered in dog poop and often garbage. Getting maintenance to come fix anything is like pulling teeth. I had my refrigerator sit broken for 4-5 days before someone came to lazily misdiagnose it before someone FINALLY replaced my refrigerator, but not the hundreds of dollars of food we lost from the negligence. To top things off, this complex is excessively guarded by a towing company. Your car gets pulled out of plentiful empty spots sometimes within an hour of parking there, and the towing company will also lie and say you were parked in a no-parking zone/diagonal yellow line spot for hydrants. The parking lot directly east of my building was a business lot that accomodated parking for visitors and has never been touched by the towing company, even though a car would sit for over a week in that lot. It's a massive scam along with their visitor parking policy. They lie and say all parking is for tenants and have dozens of open parking spots that could be for visitors, and require us to get same-day parking permits for visitors, yet if the office is closed, you're SOL and can't have visitors :). People that live here are usually having a rough time financially, yet when push comes to shove, you end up losing money here anyway. This place should consider doing better.
    Mar 14th, 2024

  • CocoaSpike (vixt)


    Mar 4th, 2024

  • Amber Love

    The only reason I gave one star is because I had to in order to post!!!!! THIS IS THE WORST PLACE TO LIVE MOVE IN AT YOUR OWN RISK! Lets start with how you have a building that is supposed to be locked and they give residents a key for it but it never locks I have lived here since May 2022 and they have fixed the door 3 times and each time its only fixed for a week maybe 2 other than that the door is broken and unlocked. Jennifer in the office said its not much else they can do. Its dirty inside and out trash and bottles of pee are constantly in the hallway and again they say they are going to reach out to the tenant and it is still ongoing. I have taken pictures and told them exactly who it is and nothing I literally had to handle it myself. They dont fix anything I live on the 3rd floor and my air conditioner has been broken since I moved here they replaced it with an older one and it doesnt work either it will blow out cold air for about 15 mins then it just spits out ice!!!! I lost my job and true enough they helped me out with assistance with my rent ; however, in exchange they wanted me to leave a good review. The only thing good about living out here is that you have a roof over your head!!! My car was broken into and my parking decal stolen and as a result my car was towed and I was told it was nothing they could do. They have put up cameras but i guess they dont work because it would take no time to find out who did it!!! The hallway smells like dog piss!!! The dumpsters are always empty but trash is always around the dumpsters!! Maintenance is lazy they just ride around on golf carts all day!!! I swear if you move here you will regret it!!!!!
    Mar 1st, 2024

Read Our 272 Reviews

About
Riverstone Apartments

Roomy interiors. Standout amenities. An excellent location. Experience the very best in apartment living at Riverstone Apartments. With custom upgrades and four unique floor plans, our studio, one, and two bedroom apartments in Bolingbrook, Illinois, have what you're looking for. From freshly upgraded interiors with designer kitchens to two sparkling swimming pools and state-of-the-art fitness centers, there's no end to the advantages of an apartment at Riverstone Apartments.

Contact Info

  •   (630) 759-7900
  •   (630) 759-7900
  •   Website

Questions & Answers

Q What is the phone number for Riverstone Apartments?

A The phone number for Riverstone Apartments is: (630) 759-7900.


Q Where is Riverstone Apartments located?

A Riverstone Apartments is located at 308 Woodcreek Dr, Bolingbrook, IL 60440


Q What is the internet address for Riverstone Apartments?

A The website (URL) for Riverstone Apartments is: https://www.riverstoneapt.com


Q What days are Riverstone Apartments open?

A Riverstone Apartments is open:
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM


Q How is Riverstone Apartments rated?

A Riverstone Apartments has a 2.9 Star Rating from 272 reviewers.

Hours

Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM

Ratings and Reviews
Riverstone Apartments

Overall Rating

Overall Rating
( 272 Reviews )
93
34
17
18
110
Write a Review

Patrick Arthur on Google

image My gf stopped by the office today for her appointment to see an apartment. The girl who she had the appointment with had called in sick. You'd think somebody would have called to let my gf know. The two gals in the office claimed they were two busy to do the showing. My gf had also called to confirm earlier but nobody picks up the phone. Terrible way to run an office.

Business Response on Google Apr 8th, 2024
Patrick, we are so sorry to hear that you have not received the customer service that everyone deserves here at our community. This is very uncharacteristic of our staff. We want all of our residents to feel comfortable and at home, while living on the property, both at home and in the office. Please contact us at your earliest convenience so that we can address your issues and rectify this in any way we can.

Ahmed Qureshi on Google

image This is a beautiful place the cockroaches are very elegant and the queef smell makes me edge angel Esperanza final trenches boss is hard to defeat but his mythic is very helpful for endgame


Zac Invergo on Google

image Affordable living arrangement without the affordable price tag. One positive, they help your credit score grow and don't report to bureaus if you miss a payment. That's nice, but that's where that ends. Ground is covered in dog poop and often garbage. Getting maintenance to come fix anything is like pulling teeth. I had my refrigerator sit broken for 4-5 days before someone came to lazily misdiagnose it before someone FINALLY replaced my refrigerator, but not the hundreds of dollars of food we lost from the negligence. To top things off, this complex is excessively guarded by a towing company. Your car gets pulled out of plentiful empty spots sometimes within an hour of parking there, and the towing company will also lie and say you were parked in a no-parking zone/diagonal yellow line spot for hydrants. The parking lot directly east of my building was a business lot that accomodated parking for visitors and has never been touched by the towing company, even though a car would sit for over a week in that lot. It's a massive scam along with their visitor parking policy. They lie and say all parking is for tenants and have dozens of open parking spots that could be for visitors, and require us to get same-day parking permits for visitors, yet if the office is closed, you're SOL and can't have visitors :). People that live here are usually having a rough time financially, yet when push comes to shove, you end up losing money here anyway. This place should consider doing better.

Business Response on Google Mar 14th, 2024
Hi Zac, while we strive to provide the best resident experience, I apologize if we fell short here. To assist you further, It would be my pleasure to investigate the issue regarding the towing of the car. The purpose of the tow company is to ensure that residents who have signed leases have available parking. The tow company cannot tow cars that are legally parked with the appropriate property sticker. It is required that all automobiles towed have pictured footage of the parking violation. If your car was towed improperly, I can suggest they refund you for any tow fees. It is required for Emergency Response vehicles to have access to the buildings and that is why the spots with the yellow stripes are in place at each entry. If you would like to request the pictures of the tow, our office hours are Monday through Friday from 9:00 am to 6:00 pm and Saturday from 10:00 am to 5:00 pm. We appreciate your valuable feedback and will use for customer service training for team members.

CocoaSpike (vixt) on Google

image

Business Response on Google Feb 28th, 2024
Hi,I am sorry for your latest experience with us. We invite you to contact us so we may discuss your specific personal experience. Thank you!

Amber Love on Google

image The only reason I gave one star is because I had to in order to post!!!!! THIS IS THE WORST PLACE TO LIVE MOVE IN AT YOUR OWN RISK! Lets start with how you have a building that is supposed to be locked and they give residents a key for it but it never locks I have lived here since May 2022 and they have fixed the door 3 times and each time its only fixed for a week maybe 2 other than that the door is broken and unlocked. Jennifer in the office said its not much else they can do. Its dirty inside and out trash and bottles of pee are constantly in the hallway and again they say they are going to reach out to the tenant and it is still ongoing. I have taken pictures and told them exactly who it is and nothing I literally had to handle it myself. They dont fix anything I live on the 3rd floor and my air conditioner has been broken since I moved here they replaced it with an older one and it doesnt work either it will blow out cold air for about 15 mins then it just spits out ice!!!! I lost my job and true enough they helped me out with assistance with my rent ; however, in exchange they wanted me to leave a good review. The only thing good about living out here is that you have a roof over your head!!! My car was broken into and my parking decal stolen and as a result my car was towed and I was told it was nothing they could do. They have put up cameras but i guess they dont work because it would take no time to find out who did it!!! The hallway smells like dog piss!!! The dumpsters are always empty but trash is always around the dumpsters!! Maintenance is lazy they just ride around on golf carts all day!!! I swear if you move here you will regret it!!!!!

Business Response on Google Feb 22nd, 2024
Thank you for your valuable feedback. We are sorry that you felt you have had a less than stellar experience with the property. While it is our goal to provide the best service possible. We are always looking for areas to improve. Please feel free to call us at the office for additional assistance. - Jennifer

Load More Reviews

Overall Rating

Overall Rating
( 272 Reviews )
93
34
17
18
110

Write a Review

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