Massage Envy - Bloomingdale

Victoria Burton _{on Google}

Oct 6th, 2023

Always on point

Samantha Castagna _{on Google}

Oct 4th, 2023

Paid $125 for the therapist to use pressure that was lighter than my baby could use. It was a skin rub down, not massage. She did the shoulders for 45 minutes and the rest of everything for 30 seconds per. I would never go back here

Mark Kiwiet _{on Google}

Sep 3rd, 2023

Excellent massage! Very friendly and professional.

Nelly Foster _{on Google}

Jan 19th, 2024

0/10 stars. I got a membership in April wanting to save up credits for the winter. I ended losing my job in October and was not able to pay the membership fee that month. They began harassing me for payment, and once I answered the phone I asked them to please cancel my membership and I will use my accrued credit since I hadnt used any of the massages that I already paid for for the last 4 months. The lady told me that I would still have to pay the membership fee which I declined to do since I was not going to be using their services. New Years Eve 2023 rolls around and I notice that they had still been charging me 4 months after I asked them to cancel my membership. I explained that I do not want to use their services and cancelled in October in which they replied Yea, but you never signed the cancellation form so we cannot refund you at this time. I had to call my bank and have them block my card and account from Massage Envy and get a refund through my bank as Massage Envy would not issue a refund. These people are fraudulent and will take every single penny they can for as long as they can. And to make matters worse, when I looked for the cancellation form in my email, Massage Envy never sent it(: and still has not sent it.