The Bennington

I have been dealing with them over 3 weeks for my application. I called many times everyday, cannot reach to them, no one answer the phone and the Manager Michelle never reply my email. I decided to cancel my application, but still cannot reach out to the office. I believe they are not going to refund the admin fee, which they told me its refundable before I signd the application. Their team/company is a joke, I tried at least 4 different emails of them, none of them reply. If you are looking for an apartment to live, STAY AWAY. There are so many fees that they are not going to tell you until the lease contract. You will have to expect to pay around $400/month besides your rent.
Aug 18th, 2022

October 2021: Just moved into the community. It seems like this place maintains communal areas well to make a good impression, but beneath the surface are apartment units that are finished with poor quality. The walls have been painted in the "updated units", the ceiling fans are new, flooring and carpet are new, but the rusting kitchen cabinets have only been painted over(including paint over the magnets that's supposed to hold the doors closed. Who wants to see gaps and gagged carpentry everytime the walk into the kitchen? Some of our drop ceiling tiles in the kitchen are warped and showing gaps as well. I found 3 dead roaches upon moving in, 2 by the in-unit water heater and 1 in our bedroom window frame. Our bathroom closet was painted closed which makes the door stick and hard to open. Been here 3 days and it feels like the apartment quality doesn't match the rent we'll be paying. Those kitchen cabinets and the lack of attention to detail in our unit is disheartening, but hopefully our concerns are addressed and rectified. August 2022 Update: The prior management company(Renew) had conducted 3 apartment inspections within the last 4 months and now the property is managed by Marquette Management. The staff is the same and just as incompetent as ever. The maintenance men dont fix anything that requires more than a Phillips/Flathead screwdriver. Be prepare to hear a whole lot of "uh, I dont know, man. Sorry." everytime something needs to be fixed. The building doesn't have a true mailroom. Inside the leasing office there's a Parcel Locker room that you have to pay for access to, but the delivery services rarely put packages in the lockers. The drivers leave packages on the floor in that room even though there's a sign telling them not to. The packages are getting ransacked and stolen. The people working in the leasing office wont even review the camera to see who's opening up packages that dont belong to them. I was told the cameras are only to view if somebody does damage to their property. I'm seriously considering calling the police and having the problem investigated. I bet they'll review those camera when a warrant for the tape gets served The way the lady in the leasing office sounded dismissive of the problem made me think they could possibly be the ones stealing in the first place. I mean, it's happening right under their nose, less than 20 feet away, and they dont want to do even the slightest to fix the problem. Bensenville is a good area to live but the staff at this apartment complex is trash. We're paying over $1350/month for a dirty building and our packages get stolen.
Aug 21st, 2022

Property is gorgeous. However, rents are extremely high for dated apartments. Usually high end apartments have washer and dryer in unit. And one thing to beware of is tenants pay a monthly water bill that includes the common laundry room. Everything is electric so that bill is high too
Aug 15th, 2022

I emailed for more information about the leasing process and fees, and only received a generic reply that included only the website link. Very disappointing, as you would expect they would care for any prospective customers.
Aug 14th, 2022

They NEVER answer their phone! Ive called up to 12 times within 2 hours and no one answers except their OFF-site call center. This is a CONSTANT problem. Multiple days, name a day in the week or a week in a month. THEY DO NOT ANSWER! Leave a message? They will never get back to you. Trying to rent or find out more about a apartment? NOPE! I wanted a friend to move in. They gave up. Cant get a hold of anyone! Sara is the only person that helps out. White lady Amanda is Dr Jekyll and Senior Hyde. Different personalities. Black lady nice, helpful but BEGS we leave good comments for her. Maintenance is great. Property is kept clean usually. Parking is good. Security is so-so. Dont EVER get a package delivered to you. It WILL get stolen!!!! BEWARE! Pools are very nice. Grounds are very nice.
Jul 30th, 2022