Jensen Jacobsen & Associates, Inc.

I say this with a heavy heart, next generation owner while lovely, nice people take the eye off the risk management ball as an insurance provided (broker is more accurate). lack in business processes related to invoicing, service lines (even for long time multi line clients) puts clients at risk unknowingly. Supplier Pekin insurance itself has only 19th century processes no electronic billing, invoice or notification services. Agency in general has little forward client communication and only after the fact, issues dealt with. Structural business concerns do not recommended as a risk management provider.
Oct 1st, 2021

You answer the phone. I don't get sent through a bunch of prompts only to end up in someone's voice mail or disconnected.
Feb 11th, 2018

Patty and her teams' service is impeccable. They are always prompt to answer any questions or concerns I have. I highly recommend them for your insurance needs.
Nov 4th, 2017

Patty is a very dedicated professional who is extremely knowledge of all aspects of the insurance business. She has a great team of support staff and comes from a strong family background in the industry. She is a mainstay at the Chamber of Commerce and one of the top female business leaders in the community. Patty will fight hard to make sure that you have the best possible insurance products for your business and individual needs and will provide top quality service to match.
May 7th, 2017

Very responsive and helpful when looking for new policies and making claims!
May 6th, 2017