Aurora, IL Shoe Store

The shoes are incredible but the service not so much and the sale is not really a sale all they did was take 4 dollars away saying it was supposed to be 20%

I appreciate the staff(I guess his name is JB) kindness in this store.

Excellent

I had the worst experience at this store last Saturday. I asked to try on a shoe and the lady told me she would be right out with the shoe but I ended up waiting for 10 m ... more

Service is great! Inquiries are answered promptly with a smile. Great quality products.

Service was great! The associates were very helpful while we were looking for shoes for my husband.

I went in to shop for my daughter and all the ladies were super helpful. Very nice and welcoming.

Lots of nice clothes wife wanted shoes none of what she wanted have to order online

Products are perfect but bad service with one of the employees named Alexis was treating us with really bad attitude not helping at all & getting mad every time we asked ... more

I got helped by Chloe and Aria today and oh. my. god. They are the sweetest ladies. Aria helped me measure my bust, and she was so thoughtful of boundaries and comfort. I ... more

Call to ask about an order I place and the guy never even asks my name tells me its caller ID and isnt your name Alexis? No its not maybe ask first instead of assuming an ... more

Today I visited the store for a mobile order and the person who served me was very rude, he threw my order at me and left me standing there without telling me anything. P ... more

No complaints

Good

Bought boots for my husband and the stitching came out in left then 2 week when back to the store for them to say its because the stitching got coughed on something the s ... more

Thanks so much for your helpful & friendly staff that went above & beyond to help me. I appreciate you. I was able to get the item my grandson so badly wanted for Chris ... more

Had an amazing experience, especially with Brandon who helped me out. They didn't have a size for a shoe that I requested but he brought out alternatives that I could try ... more

Had an amazing experience, especially with Brandon who helped me out. They didn't have a size for a shoe that I requested but he brought out alternatives that I could try ... more

Lately its been really hard to get good customer service anywhere, however I was greatly impressed with the staff at this store. Everyone was really friendly and working ... more

Helpful staff, they listened to my wife describe what she wanted the shoe for and took us right to a sale shoe. My wife liked it, said it was the most comfortable shoe sh ... more

I get its a resell store and all. But they werent even open today at 11(as said on internet) and I double checked when I left at 1220. Still not open. When drive hour pri ... more

Fine clothes nice jewelry and definitely nice host, they help you with the whole outfit l, slide thru for these people, I will come back for sure,

Super helpful staff and very knowledgeable. Brianna and Louie were great. I will be returning!

Been with Merrell for decades. They use to provide great service but not so much any more.

Hello, I am very interested in purchasing the Reebok Answer 9 Pump shoes in black and white, sizes 10, if you have them or can you order them from me, please respond to m ... more

Mr Dave at this store was incredibly kind and assisting in my shoe purchases today. The whole team in the store did a great job of taking care of customers in a timely ma ... more

I dont know if its just a bunch of slow people working at this store but this is the second time ive ordered shoes and got mismatch sizes. Maybe im just unlucky but it se ... more

Went In a week Ago Didn't Find anything to buy but the Customer Service was SUBERB!! Peaceful , and Pleasant Everyone with Smiles and Willing to Help. I definitely wi ... more

Adidas, like everywhere else in the world, has no discounts. Anyway, the goods are excellent.

Clean and good prices

(Translated by Google) Good prices. (Original) Buenos precios.

I just wish they had my wife's size.

Went with my daughter to get a pair of yep you guessed it Converse.

The staff is a delight, product, and company knowledge. Was a plus to find the right fit and style.

No complaints

If I could give zero I would I have been going to sketchers for a long time, but not anymore!!! The regional manager Natalie Is terrible worst customer service I have eve ... more

This place is great, but Mitch really made it awesome. He helped my son find a pair of shoes that fit perfect and he was super friendly! Thanks Mitch!

people working here will act as if we buy for free very terrible communications (Future never will come here (

Perfect store to buy shoes

Diversity and good sales.Attentive sales persons.

Great store. They have a lot of awesome sneakers!

Great customer service, and wonderful products!

Great store wonderful selections

I've always loved this store. So sad to seeing it close. Lots of items 80-40% off!!! Get your fix before it closes!

Miss shopping at NYC

I placed an order over the phone with Jessica and i was blown away with her outstanding service! I needed a lot of shoes, she sent me pictures of all the shoes available ... more