Alton, IL Bank

I'm a new customer starting a personal account and a business account. I've encountered some delay in receiving the debit card. The tellers have been very kind and helpfu ... more

I cant get through the main bank in wherever nor to the closest bank location. This is ridiculous!

I use First Mid - Alton for my business and personal banking and I couldnt be happier. They are set apart by their excellent customer service and welcoming environment. T ... more

Worst bank ever.

I use First Mid - Alton for my business and personal banking and I couldn’t be happier. They are set apart by their excellent customer service and welcoming environment ... more

I wouldnt even give them one star if I had the option. A blonde in a pink shirt answered the window today and was rude from the moment she began speaking to me. If you ha ... more

Was cashing a bank members check the lady at drive up was beyond rude made me feel like was a criminal. Then informed me I'd be charged a fee to cash one of their own che ... more

A mix of bad attitude and incompetence .

Smh. How hard is it to post alternate hours if you arent going to be open per the hours listed on your door? If you cant type and print at least handwrite a sign to post ... more

The branch on Washington Avenue is Dark and dangerous to use the ATM at night. There has been a recent robbery near by, I have complained before about the lighting of the ... more