Barlow's Aire Force One
-
225 W Pine St
Pocatello, ID 83201 - 208-233-0962
Hours
Chamber Rating
-
RJ Anderson
Barlows is our go to for everything plumbing, electrical and heating/cooling. They have great service and quality equipment.
Apr 2nd, 2024 -
Loree Davis
Weve had Barlows as our only plumber for 20 years, since we moved here. Hugh is usually the one that comes to our house and has been here so often, were on first name basis, lol. He knows exactly where our house is every time. Huge is great and always comes when we call. I cant praise Barlows enough. And thank you Hugh, for all your good work!
Mar 14th, 2024 -
Kimberley Neal
Nov 24th, 2023 -
Trevor Stadler
Barlow's Air Force One was very quick at coming to look at my unit to make a repair. Unfortunately my heating manifold was cracked in two places. I received a fast verbal quote on a new unit. The servicemen were very professional. I went with another company to replace my unit but I can't really complain about the two guys that came to help. Very friendly.
Nov 1st, 2023 -
Lindsay Gordon
I don't ever take the time to leave reviews but I dont feel like my issue was resolved and want to save someone else from a poor customer experience. Use these guys if you're desperate for time but not if you want good communication or good service. I asked them to come out to service our hvac at our rental. Got told that we needed a new one. I wanted to see the proof and they weren't able to unless we met physically there, which the tech seemed annoyed about having to go back out and wasn't very nice on the phone. Ive never had a great interaction any time Ive called. They could definitely work on their customer service. My main issue is that I had originally asked if they could do work on our water heater as well. The tech said they would try to get it done. There never was communication whether it was done or not. We were trying to complete appraisal requests as we were trying to sell the house. When my husband checked to see if the work was done on the water heater it looked like they didn't get to it. So my husband went to Lowe's and bought the part we needed and fixed it himself. It was a surprise to us when we received the bill for the water heater which was over $100 (mind you my husband spent $6 on the part). When I called to ask what happened since we thought it wasn't done, I argued with the tech that supposedly did the work for 7 minutes, to which I gave up. In this case I don't expect it to be a customer is always right situation but have some understanding of where I'm coming from. I'm having to pay for a bill that I didn't even know about due to it not being communicated and therefore having to be done by my husband to make sure it met what the appraisal was asking to be done. I ended up paying the bill and will not be using them further. Dealing with the techs that have no customer service and are clearly "I'm right and know more than you" is just not worth it. I'll pay the extra amount to have someone from Idaho Falls commute here to work for me. Services: HVAC system maintenance, Water heater repair
Oct 10th, 2023
Contact Info
- 208-233-0962
- (208) 233-0962
- (208) 233-0997
Services
- REPAIRS
Questions & Answers
Q What is the phone number for Barlow's Aire Force One?
A The phone number for Barlow's Aire Force One is: 208-233-0962.
Q Where is Barlow's Aire Force One located?
A Barlow's Aire Force One is located at 225 W Pine St, Pocatello, ID 83201
Q What is the internet address for Barlow's Aire Force One?
A The website (URL) for Barlow's Aire Force One is: http://www.barlowsaireforceone.com/
Q Is there a key contact at Barlow's Aire Force One?
A You can contact Wayne Barlow at 208-233-0962.
Q What days are Barlow's Aire Force One open?
A Barlow's Aire Force One is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Q How is Barlow's Aire Force One rated?
A Barlow's Aire Force One has a 4.4 Star Rating from 111 reviewers.
Hours
Ratings and Reviews
Barlow's Aire Force One
Overall Rating
Overall Rating
( 111 Reviews )RJ Anderson on Google
Barlows is our go to for everything plumbing, electrical and heating/cooling. They have great service and quality equipment.
Loree Davis on Google
Weve had Barlows as our only plumber for 20 years, since we moved here. Hugh is usually the one that comes to our house and has been here so often, were on first name basis, lol. He knows exactly where our house is every time. Huge is great and always comes when we call. I cant praise Barlows enough. And thank you Hugh, for all your good work!
Kimberley Neal on Google
Trevor Stadler on Google
Barlow's Air Force One was very quick at coming to look at my unit to make a repair. Unfortunately my heating manifold was cracked in two places. I received a fast verbal quote on a new unit. The servicemen were very professional. I went with another company to replace my unit but I can't really complain about the two guys that came to help. Very friendly.
Lindsay Gordon on Google
I don't ever take the time to leave reviews but I dont feel like my issue was resolved and want to save someone else from a poor customer experience. Use these guys if you're desperate for time but not if you want good communication or good service. I asked them to come out to service our hvac at our rental. Got told that we needed a new one. I wanted to see the proof and they weren't able to unless we met physically there, which the tech seemed annoyed about having to go back out and wasn't very nice on the phone. Ive never had a great interaction any time Ive called. They could definitely work on their customer service. My main issue is that I had originally asked if they could do work on our water heater as well. The tech said they would try to get it done. There never was communication whether it was done or not. We were trying to complete appraisal requests as we were trying to sell the house. When my husband checked to see if the work was done on the water heater it looked like they didn't get to it. So my husband went to Lowe's and bought the part we needed and fixed it himself. It was a surprise to us when we received the bill for the water heater which was over $100 (mind you my husband spent $6 on the part). When I called to ask what happened since we thought it wasn't done, I argued with the tech that supposedly did the work for 7 minutes, to which I gave up. In this case I don't expect it to be a customer is always right situation but have some understanding of where I'm coming from. I'm having to pay for a bill that I didn't even know about due to it not being communicated and therefore having to be done by my husband to make sure it met what the appraisal was asking to be done. I ended up paying the bill and will not be using them further. Dealing with the techs that have no customer service and are clearly "I'm right and know more than you" is just not worth it. I'll pay the extra amount to have someone from Idaho Falls commute here to work for me. Services: HVAC system maintenance, Water heater repair
Overall Rating
Overall Rating
( 111 Reviews )Write a Review
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