UPS Authorized Shipping Outlet

Ive never been one to go out of my way and write a review but I personally will be avoiding shipping here in the future if the older woman is working. When the son (younger male) is there, he is awesome and will get you in and out. The older female on the other hand is extremely rude, condescending, and snappy. Ive been into the store 3 times in the past two weeks while she was working and the way she has treated not only me but every other customer that walks into the store is unprofessional and flat out disrespectful. I believe she is charging for services she should not be. She claims to be an authorized UPS shipper but then charges you for dropping off prepaid / pre labeled packages, as well as pre paid / pre labeled Amazon returns. If you even start to ask a question she loudly talks over you and becomes extremely combative. My most recent trip there I was shipping out a package that I was paying the shipping on, when I checked my bank statement a few days later there was a $3 difference between what my bank was showing she charged me vs the receipt she printed for me. $3 isnt worth it for me to call and ask about because this lady is impossible to deal with but it is unfortunate to feel that a local business is possibly charging people for things they shouldnt or possibly altering transactions after customers leave. Ive had conversations with multiple others in the community who have had similar experiences with her and they also will not be shipping there any longer. If her Son wants to see this business be successful, he needs to get here out of that store ASAP because she is literally chasing people away.
Apr 2nd, 2024

The fact that they even have a delivery facility here shows UPSs commitment to customer satisfaction. Package arrived earlier than expected as well!
Jan 25th, 2024

Had to pay to drop off UPS parcels here.
Dec 25th, 2023