United States Postal Service

Mar 13th, 2022

I contacted the Garden Valley Idaho Post Office regarding a missing package issued with a tracking ID. The package stated it was delivered; this was confirmed with both merchant and post office. They had a intermittent carrier delivering during this missing package and it was placed in a locker for someone else and we were delivered someone elses mail. Kieran confidently reassured me she would locate the missing package and if she had to drive 20 miles out of way would get it delivered to us. Within minutes of ending our telephone conversation she had another local carrier on the phone that would check the parcel lockers for the missing package. Within 45 minutes the local carrier, Tom located the missing package and personally delivered it to our doorstep and picked up the other persons mail that was erroneous placed in our mail locker. This package was extremely important as it was our daughters 40th birthday gift and a integrated part of the centerpiece for the surprise party that evening. Thank you Garden Valley Idaho Post Office Team for your postal service commitment standards and ensuring excellent customer service. Too often it is easy to find the negative and we fail providing positive feedback. I am very appreciative of our rural local post office. Thank you.
Sep 2nd, 2019

Really friendly helpful staff. It is a small location but it has a supply of packaging materials. I like the decorated envelopes for gifts.
Oct 14th, 2017

Really helpful being how small it is. Has referrals to services not offered.
Nov 30th, 2016