FirstLight Home Care

The service we have received from first light has been excellent! Recently we were in the leave immediately zone during the Athol fire. I was at my office in Coeur dAlene, and our care provider helped my husband get our animals, important papers, medications, etc. together to get out of the danger area. She opened the chicken coop and turned on sprinklers before they left, and kept me apprised of what was going on via text messages. It was an immense relief to know that, even though I couldnt get home, everything was taken care of. We love our care provider, and she has become part of our family. Sometimes I think our animals like her better than they do us!
Aug 26th, 2023

I am extremely grateful to FirstLight Home Care for their excellent, caring service provided following major abdominal surgery in July 2023. With my wife in an assisted living facility, I'm used to being alone and self-reliant. However, this surgery made being such much more difficult. I'm glad I let FirstLight assist me in these more trying circumstances. Not only were their representatives' hard workers, but they brought a cheerfulness into my home that helped me deal better with the pain and frustrations experienced following my surgery. The FirstLight workers were efficient in doing laundry and basic cleaning for me, as well as food preparation. They were proactive in making sure that things were done right. I also had them move some boxes and, under my direction, sort individual document files so that I could later work with them more efficiently. Beyond the temporal tasks, I enjoyed my conversations with them, something I needed as much or more of than just the tasks accomplished. I was treated with kindness and respect and felt like I had family there with me. I would add that I was impressed with the FirstLight administrator, Stacey Mora, who was both kind and clear as to the services to be rendered and the person(s) who would be with me. I was not disappointed. The apprehension I had prior to their arrival was immediately dispelled. I would recommend FirstLight Home Care to others in similar pain or need.
Aug 19th, 2023

As a caregiver at FirstLight Home Care of Spokane and Coeur d'Alene, I can honestly say they are one of the best companies I have ever had the honor of being an employee. From the hands-on training they provide to their staff, to the level of compassion they show to their clients, when they say you are family you really feel as though you're family. The managers want to be there to celebrate with you, cry with you, love with you, etc. They are always asking what they can do to help you achieve your next goal because they really honestly, truly care about the caregivers well-being. This also shows in the way they interact with their clientele. They will go above and beyond to make sure you get matched with the perfect caregiver for your loved one. It's not just "placing bodies" for care, they want everyone to feel comfortable and will move mountains until it's correct. I absolutely love being a part of the FirstLight team and would trust them to be the ones to help with a family member of my own when/if the time comes.
Aug 3rd, 2023

First Light will always be my first choice in finding caring and dependable help for my elderly mother. Everyone we worked with at First Light were compassionate and helpful, I just can't recommend them enough!
Jun 28th, 2023

I can't imagine any home care company being better, more caring, more accommodating, more professional, or more successful in meeting our needs than First Light. We had a very complicated situation in a relatively remote setting. First Light management met with us immediately and mobilized very quickly to provide just the specialized professionals we needed. Driving through snow storms, addressing multiple family members and friends in different settings, having close discussions with an alzheimers parent and getting him to talk (and shower, etc.) when noone else could, and ultimately assisting us when we weren't sure what to do, First Light was there and exceeded all expectations. We could not recommend a more competent Home Care company.
May 31st, 2023