FirstLight Home Care of Coeur d'Alene

Such a great experience with this agency. Caregivers were coming in 5 days a week to help my dad. He loved them all and misses them now that he has moved on to the State Veteran's Home. There was excellent communication with Stacey, the Director of Client Care, and she was always willing to help. It was very obvious that she genuinely cared. Most of the caregivers were good about documenting the hours they spent with my dad, jotting down how his day went and how he was feeling. I appreciated logging in and reading those care logs on my dad. Overall, I feel this agency went above and beyond and I won't hesitate to recommend them for any family that needs the extra help with their loved one.
Apr 5th, 2024

Thank you, Caregivers from First Light, for making my life so much easier!
Apr 1st, 2024

Ive had the pleasure of working with FirstLight for my mother's home care, who suffers from Alzheimer's. I am impressed and deeply moved by the exceptional care and compassion they provided. From the onset, their staff displayed professionalism, genuine kindness, and remarkable patience. The caregivers were well-trained in dealing with the complexities of Alzheimer's, and their dedication was evident in every interaction. They not only ensured her safety and comfort but also provided her with the dignity and respect she deserves. The communication from the agency was clear, consistent, and reassuring, making the entire process smooth and less stressful. I am grateful to the entire team at FirstLight and wholeheartedly recommend them to anyone seeking quality and compassionate care for their loved ones.
Dec 31st, 2023

The care my husband received from all the care givers from First Light was wonderful. They arrived on time,very patient, very friendly and knowledgeable. They would often help me with things that needed to be done around the house. If a care giver would happen to be running late I always would receive a call telling me so. Very respectful to both my husband and my self. I would highly recommend this company to take care of your family member.
Nov 7th, 2023

FirstLight home care was exactly what we needed. Stacy came over and assessed our needs, she then sent Rebecca to take care of my father in his last days. Rebecca did everything he needed with a great compassion and professionalism. After my father passed she took great care of my mother. Rebecca went above and beyond her duties and became very good friends with my mother. We will miss her greatly. Thank you FirstLight we will forever be grateful. Dean Kaartinen
Oct 31st, 2023