DHL Express ServicePoint Boise

They need to update their open hours with DHL and on the front of the store. I made one wasted trip on Friday (I arrived at 5:30 and they were closed. They were supposed to be open until 6). I figured I would pick up my package on Saturday since they were supposed to be open. Fortunately I checked here first and found out they're closed on Saturday and Sunday. I needed my package for the weekend. What a loser company. DHL needs to understand that you're known by the company you keep. I'd give them a zero if it was possible.
Apr 19th, 2024

They dropped my package off with a third party carrier who somehow lost it. Then when I ordered a replacement package, they left it with the same carrier who lost it again. That is on top of the fact that they held onto my packages for long enough that both missed the delivery days. And there isn't anywhere to submit a lost package claim on the website, you are forced to talk to the worst chat bot I have ever seen, that leads you in circles before finally transferring you to a "real person". And they weren't any help at all. Use the postal service, UPS, or FedEX instead like a normal person and not this laughing stock of a company.
Sep 18th, 2023

because of them I was late for work, she parked right at the exit of the building, I couldn't go back or forward
Aug 8th, 2023

My word these guys are a joke. My package was there for 4 days straight. I ordered 2 separate packages, one coming from Ohio and the other from California. DHL was the carrier for the California one. USPS for the Ohio one. USPS package arrived way quicker. DHL IS A JOKE!
Aug 3rd, 2023

Jun 15th, 2023