Chamber of Commerce

      U.S. Bank Branch

      ( 8 Reviews )

      U.S. Bank Branch
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      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.1 - (8 reviews)
      4
      0
      0
      1
      3
      Read Our 8 Reviews

      Chamber Rating

      3.1 - (8 reviews)
      4
      0
      0
      1
      3
      › ‹
      • Margaret

        !!!!!!!
        Nov 21st, 2023

      • Nicole Roberts

        Service is excellent!! The manager, Megan Johnson goes out of her way to make sure all the customers needs are met.
        Oct 19th, 2023

      • Tyler Bush


        Aug 23rd, 2020

      • dr

        24 hr drive through ATM
        Jun 12th, 2020

      • Meghan R.

        I have had plenty of problems with this bank, but today was the first thing that made me feel inclined to write a review. All I needed were postage stamps. There was no option to get them through the ATM so after going to multiple other places with no luck, I came back to try to get them through the drive-through service. I waited patiently for over 20 minutes behind a man setting up an entire new card listening to cars next to me blaring their horns and when it was finally my turn, I came up to the window and no one helped me. I pressed the call button to have a woman say "I'm sorry were closed " and hang up. I pressed call again and got the same response to which I interjected "please! I just have one question! I'm just trying to get postage stamps is there somewhere else I can get them?" And she hung up on me again. It was literally one minute past the hour. I can't believe the horrendous customer service especially in a time like this where we can all use a little extra help wherever we can find it. I just can't believe how rudely I was treated after making multiple trips to this branch to buy postage stamps and wasting so much of my day. not even an acknowledgment to the huge chunk of time I spent waiting in line for my turn. This is on top of having multiple fraud issues with my account at the fault of US Bank and countless other frustrations. Work on your customer service....
        Apr 9th, 2020

      Read Our 8 Reviews

      About
      U.S. Bank Branch

      U.S. Bank Branch is located at 1688 W State St in Boise, Idaho 83702. U.S. Bank Branch can be contacted via phone at 208-383-7437 for pricing, hours and directions.

      Contact Info

      •   208-383-7437
      •   (208) 383-7437
      •   (208) 338-2361

      Products

      • 401K
      • 403B
      • AUTOMOBILE LOANS
      • BONDS
      • BRIDGE LOANS
      • BUSINESS ACCOUNTS
      • CASH MANAGEMENT ACCOUNTS
      • CERTIFICATES OF DEPOSIT
      • CHECKING ACCOUNTS
      • COMMERCIAL LOANS
      • CONSTRUCTION LOANS
      • CONSUMER LOANS
      • CREDIT CARDS

      Services

      • ACCOUNT INQUIRIES
      • CARD REPLACEMENT
      • COMMERCIAL SERVICES
      • CREDIT COUNSELING
      • DEBT CONSOLIDATION
      • FINANCIAL MANAGEMENT
      • HOME BANKING
      • INSURANCE
      • INTERNATIONAL SERVICES
      • INVESTMENT SERVICES
      • ONLINE SERVICES

      Payment Methods

      • MasterCard
      • Visa

      Special Considerations

      HEARING IMPAIRED

      Questions & Answers

      Q What is the phone number for U.S. Bank Branch?

      A The phone number for U.S. Bank Branch is: 208-383-7437.

      Q Where is U.S. Bank Branch located?

      A U.S. Bank Branch is located at 1688 W State St, Boise, ID 83702

      Q What is the internet address for U.S. Bank Branch?

      A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/idaho/boise/1688-w-state-st-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing

      Q How big is U.S. Bank Branch?

      A U.S. Bank Branch employs approximately 11-20 people.

      Q Is there a key contact at U.S. Bank Branch?

      A You can contact Kim Nicholas at 208-383-7437.

      Q What days are U.S. Bank Branch open?

      A U.S. Bank Branch is open:
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM

      Q How is U.S. Bank Branch rated?

      A U.S. Bank Branch has a 3.1 Star Rating from 8 reviewers.

      Key Contacts

      image
      Kim Nicholas
      Manager

      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Nearby Citibank Locations

      Ratings and Reviews
      U.S. Bank Branch

      Overall Rating

      Overall Rating
      ( 8 Reviews )
      4
      0
      0
      1
      3
      Write a Review

      Margaret on Google

      image !!!!!!!

      Nicole Roberts on Google

      image Service is excellent!! The manager, Megan Johnson goes out of her way to make sure all the customers needs are met.

      Business Response on Google Oct 19th, 2023
      It sounds like you had a great experience when visiting our branch, Nicole. Thank you for sharing it with us. We will be sure to pass on your compliments to Megan and her managing team. We hope you have an amazing day! ^Ryan

      Tyler Bush on Google

      image

      dr on Google

      image 24 hr drive through ATM

      Meghan R. on Yelp

      image I have had plenty of problems with this bank, but today was the first thing that made me feel inclined to write a review. All I needed were postage stamps. There was no option to get them through the ATM so after going to multiple other places with no luck, I came back to try to get them through the drive-through service. I waited patiently for over 20 minutes behind a man setting up an entire new card listening to cars next to me blaring their horns and when it was finally my turn, I came up to the window and no one helped me. I pressed the call button to have a woman say "I'm sorry were closed " and hang up. I pressed call again and got the same response to which I interjected "please! I just have one question! I'm just trying to get postage stamps is there somewhere else I can get them?" And she hung up on me again. It was literally one minute past the hour. I can't believe the horrendous customer service especially in a time like this where we can all use a little extra help wherever we can find it. I just can't believe how rudely I was treated after making multiple trips to this branch to buy postage stamps and wasting so much of my day. not even an acknowledgment to the huge chunk of time I spent waiting in line for my turn. This is on top of having multiple fraud issues with my account at the fault of US Bank and countless other frustrations. Work on your customer service....

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 8 Reviews )
      4
      0
      0
      1
      3

      Write a Review

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