First Hawaiian Bank Kona Branch

Corey Gates _{on Google}

Apr 18th, 2023

Constantly changing hours and closing early along with being overcrowded and understaffed. It's very difficult to cash a check sometimes they put unnecessary long holds on my money when I do transfers. I had to cancel a trip to the mainland because they wouldn't clear my check for 2 weeks. They're closed now on Saturday and close early on Friday islandwide. Zero stars if it was possible

Paul Gutekanst _{on Google}

Jan 29th, 2023

Oh yes it's all true. Lines out the door and only ONE teller- ridiculous

Tim Hall _{on Google}

Jan 21st, 2023

Plan on at least a 45 minute wait just to deposit anything anytime.

ryan mariano _{on Google}

Nov 20th, 2022

Zero stars if It was possible. Long lines that take 40mins to an hour and a half. Impossible to get ahold of anyone over the phone unless you want to wait an hour and a half right when they open, and to top it off theyll take your call and put you on hold for another 20mins and if you dont respond in 2 seconds when they are ready theyll hang up on you and you get to repeat the process all over again.

David LeGrand _{on Google}

Nov 10th, 2022

Worst customer service ever. So slow and so rude. They hire the most uneducated people they can find. It take at least 20 minutes per customer at the teller. Someone need to do something about this. They are handling people money with no regards to people at all.